MICHAEL D HANSEN II
HEAVY EQUIPMENT OPERATOR
Fresno,CA
Summary
Reliable Heavy Equipment Operator successful at completing jobs quickly and correctly. Experienced with Trimble GPS technology for large-scale topographic surveys. Focused on supporting jobsite work and meeting requirements by safely and efficiently operating heavy equipment. Work closely with ground crew and equipment operators to complete on-time jobs with no safety incidents.
Overview
9
9
years of professional experience
Work History
Heavy Equipment Operator
Dragados USA 8465 Merchants Way
Selma, CA
05.2021 - Current
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Determined and marked locations of underground pipes and wires to plan optimal digging locations.
- Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
- Used Trimble to create topographical data to complete analysis of land plots and roadways.
- Operated machining equipment safely with team of operators.
Construction Laborer
Security Paving
Madera, CA
06.2020 - 10.2020
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Collected measurements and marked locations as part of project preparations
Construction Laborer
Keller North America
Selma, CA
01.2020 - 05.2020
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Gathered and disposed of worksite debris to remove safety hazards.
ACCOUNT EXECUTIVE
Datapath
Fresno, CA
02.2019 - 04.2019
- Lead their managed IT solutions to the mid-market and public sector
- Provided outsourced and supplemental services to help organizations and IT staff accomplish more and boldly grow.
Client Executive
Verizon Digital Media
Playa Vista, CA
08.2015 - 06.2017
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities
- Ranked #2 in total revenue closed for inside sales team (1.2M)
SALES MANAGER
Verizon Wireless
West Hollywood, CA
05.2012 - 08.2015
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
SALES ASSOCIATE
Verizon Wireless
Los Angeles, CA
03.2011 - 05.2012
- Engaged with customers to build rapport and loyalty.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
Education
BBA - Business Administration And Management
San Joaquin Valley College
Rancho Cucamonga, CAHigh School Diploma -
Henry J Kaiser High School
Fontana, CA06.2004
Skills
- Customer Service and Assistance
- IT Support
- Microsoft Office
- Database and Client Management Systems
- Apple ios/ Android os
- Utility Location
- Excavation and Backfilling
- OSHA 10 Certification
- Time Management
- Troubleshooting
- Topographic Mapping
- Trimble GPS Knowledge
- Safety Policies and Procedures
Certificates
- Anti Harassment
- First Aid/CPR AED
- Forklift
- OSHA 10-Hour
- Excavation Safety Training for Competent Persons
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Heavy Equipment Operator
Dragados USA 8465 Merchants Way
05.2021 - Current
Construction Laborer
Security Paving
06.2020 - 10.2020
Construction Laborer
Keller North America
01.2020 - 05.2020
ACCOUNT EXECUTIVE
Datapath
02.2019 - 04.2019
Client Executive
Verizon Digital Media
08.2015 - 06.2017
SALES MANAGER
Verizon Wireless
05.2012 - 08.2015
SALES ASSOCIATE
Verizon Wireless
03.2011 - 05.2012
BBA - Business Administration And Management
San Joaquin Valley College
High School Diploma -
Henry J Kaiser High School
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