Michael Dallaire
Antioch,Tennessee
Summary
Accomplished Sales Manager and General Manager with a proven track record of enhancing customer satisfaction and boosting sales revenue, leveraging strong decision-making and teamwork skills. Successfully managed a $2M+ sales route at MOC Mid-Atlantic and achieved the highest grossing location for Valvoline Instant Oil, demonstrating exceptional personnel management and problem-solving abilities. Goal driven mindset with a positive attitude to ensure company standards and metrics are met.
Overview
15
15
years of professional experience
Work History
Service Member
US Air Force National Guard
04.2016 - Current
1 weekend a month/ 2 weeks a year
Sales Manager
MOC Mid-Atlantic
06.2021 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed in-store stock for sales team.
- Implemented logistics for $2M route involving 24 individual accounts.
General Manager
Valvoline Instant Oil
04.2016 - 06.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Successfully achieved highest grossing location in market to date of $2M+ in sales for a calender year resulting in being awarded Manager of the year for entire region.
Service Member
US Air Force
08.2009 - 04.2016
Active Duty military NCO/E6
Education
Associate of Science - Management Science
Community College of The Air Force
Montgomery, AL04.2027
High School Diploma -
Antioch High School
Antioch, TN05.2008
Skills
- Teamwork and Collaboration
- Customer Service
- Decision-making capabilities
- Personnel Management
- Sales and Service
- Problem solving/resolution
Accomplishments
Received a Rolex from MOC for sales over prior year percentage growth.
Received crystal award and ring from Valvoline for Single year Revenue achievement.
4 Achievement medals and 1 Accommodation medal during my military career.
Timeline
Sales Manager
MOC Mid-Atlantic
06.2021 - 05.2024
Service Member
US Air Force National Guard
04.2016 - Current
General Manager
Valvoline Instant Oil
04.2016 - 06.2021
Service Member
US Air Force
08.2009 - 04.2016
Associate of Science - Management Science
Community College of The Air Force
High School Diploma -
Antioch High School