Michael Dalrymple
Columbus,OH
Summary
Dedicated and organized transportation professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Safety mindset in all aspects inside and outside the workplace. Naturally interested in continuous safety improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
FedEx Ground
Groveport, OH
01.2023 - Current
- Monitored driver performance and compliance with safety regulations.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Directed investigations to verify and resolve customer or shipper complaints.
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
- Identified opportunities to reduce cost and improve productivity.
Operations Coordinator
FedEx Ground
Grove City, OH
04.2016 - 01.2023
- Coordinated daily operations activities and assigned tasks to staff members.
- Maintained accurate records of all operational activities.
- Implemented safety protocols to maintain a safe working environment.
- Ensured compliance with organizational policies, regulations, and standards.
- Liaised with senior management to introduce new processes and technologies.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Investigated safety incidents and drafted reports detailing results.
Education
Bachelor of Arts - Supply Chain Management
Franklin University
Columbus, OH04-2021
Skills
- Yard Management
- Vehicle Inspection
- Switcher certified
- TWIC identification
- SCPro L1
Certification
- SCPro L1
- Switcher certified
- TWIC identification
Timeline
Operations Manager
FedEx Ground
01.2023 - Current
Operations Coordinator
FedEx Ground
04.2016 - 01.2023
Bachelor of Arts - Supply Chain Management
Franklin University
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