Michael Dalton
Hudsonville,MI
Summary
Motivated worker skilled at providing efficiency in loading and un-loading, inspection and storage operations. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Springhill Suites By Marriott
07.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
FIRE CONTROL SPECIALIST
US Army
08.2019 - 06.2023
- Assisted in setting up firing positions for artillery pieces.
- Operated gun, missile and rocket systems to put ordnance downrange and on target.
- Maintained accountability for sensitive equipment.
- Maintained field vehicles in good working order.
- Set up antennas and power generators to support communications.
- Managed and coordinated multiple projects while ensuring timely completion.
- Directed safe firing operations and artillery crew training.
- Completed inspections and any basic repair need to uphold strict performance standards.
SERVER
Buffalo Wild Wings
01.2019 - 07.2019
- Provided efficient and courteous service to customers at all times.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Responded quickly to meet customer needs and resolve problems.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Business Administration And Management
Grand Valley State University
Allendale, MI06.2026
HIGH SCHOOL DIPLOMA -
Gold Beach High School
Gold Beach, Oregon06.2018
Skills
- Customer Service Skills
- Communication
- Team Work
- Dependability
- Resilience
- Time Management
- Vehicle Inspections
- Lifting and Sorting
- Inventory Counting
- Shipping and Receiving
- Loading and Unloading
- Material Handling
Certification
- Professional Server Certification Corporation - 2023
- Basic Combat Training - 2019
- Distributed Leader I Certification- 2021
References
Rose Valencia, Shift Manager Supervisor, (562) 826-6910, Rosevalenciia@gmail.com
Caleb Cubel, Fire Control Chief Squad Leader, (765) 620-5074, cubelcaleb@yahoo.com
Timeline
Front Desk Receptionist
Springhill Suites By Marriott
07.2023 - Current
FIRE CONTROL SPECIALIST
US Army
08.2019 - 06.2023
SERVER
Buffalo Wild Wings
01.2019 - 07.2019
Bachelor of Science - Business Administration And Management
Grand Valley State University
HIGH SCHOOL DIPLOMA -
Gold Beach High School