Michael Dannelly
Fruit Heights,UT
Summary
Dynamic Foods Purchasing Assistant Manager with a proven track record at Lagoon Amusement Park, excelling in vendor relationship management and order tracking. Skilled in supplier negotiation and fostering team collaboration, I implemented process improvements that enhanced service efficiency and customer satisfaction, ensuring compliance with health standards while optimizing inventory levels.
Overview
11
11
years of professional experience
Work History
Foods Purchasing Assistant Manager
Lagoon Amusement Park
Farmington, UT
06.2024 - Current
- Assisted in procurement processes by sourcing vendors and maintaining supplier relationships.
- Processed purchase orders using inventory management systems to ensure timely delivery of goods.
- Coordinated with various departments to identify purchasing needs and streamline order requests.
- Managed vendor communications to resolve discrepancies and improve service quality.
- Collaborated with team members on forecasting supply needs and optimizing inventory levels.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Assistant Food Service Manager
Lagoon Amusement Park
Farmington, UT
01.2023 - 06.2024
- Assisted in daily food service operations, ensuring compliance with health and safety regulations.
- Coordinated staff schedules to optimize service efficiency during peak hours.
- Supported inventory management by tracking stock levels.
- Trained new employees on food handling procedures and customer service standards.
- Implemented process improvements that enhanced workflow and reduced service times.
- Led team meetings to discuss operational challenges and develop effective solutions.
- Monitored quality control standards, addressing issues promptly to maintain customer satisfaction.
- Developed training materials for staff to improve product knowledge and service delivery.
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
- Observed staff confirm safety and quality standards.
Food Service Coordinator
Lagoon Amusement Park
Farmington, UT
02.2021 - 12.2023
- Coordinated food service operations to ensure efficient delivery and quality customer experiences.
- Trained staff on safety protocols and food handling procedures to maintain compliance.
- Implemented workflow improvements resulting in reduced service times during peak hours.
- Monitored daily operations, identifying areas for process enhancement and cost reduction.
- Developed training materials for new employees, enhancing onboarding efficiency and consistency.
Food Service Supervisor
Lagoon Amusement Park
Farmington, UT
03.2018 - 11.2020
- Supervised daily operations of food service areas, ensuring compliance with health and safety standards.
- Trained and mentored staff on efficient food preparation and customer service techniques.
- Resolved customer complaints promptly, fostering a positive experience for guests.
Food Service Worker
Lagoon Amusement Park
Farmington, UT
03.2015 - 11.2017
- Delivered exceptional customer service in high-volume food service environment.
- Operated kitchen equipment safely and efficiently, adhering to all safety protocols.
- Prepared and assembled food items according to standard recipes and quality guidelines.
- Maintained cleanliness of workstations and dining areas, to ensure compliance with health regulations.
Education
High School Diploma -
Davis Highsl School
Kaysville, UT06-2019
Skills
- Order tracking
- Vendor relationship management
- Supplier evaluation
- Supplier negotiation
- Forklift trained
Timeline
Foods Purchasing Assistant Manager
Lagoon Amusement Park
06.2024 - Current
Assistant Food Service Manager
Lagoon Amusement Park
01.2023 - 06.2024
Food Service Coordinator
Lagoon Amusement Park
02.2021 - 12.2023
Food Service Supervisor
Lagoon Amusement Park
03.2018 - 11.2020
Food Service Worker
Lagoon Amusement Park
03.2015 - 11.2017
High School Diploma -
Davis Highsl School