Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Work History
Production/Operations Manager
1 Year 8 Months
Greensboro Industrial Platers | 01.2025 - Current
Managed all production parameters for two facilities.
Communicating with customers on quality and delivery expectations.
Eliminated roadblocks to production output while providing process knowledge support to the team.
Working with internal and external teams to improve current processes to increase output.
Supported company merger by breaking down processes and implementing them in a new facility.
Analyzed backlog and created strategies to reduce it, aligning with process capabilities and staffing constraints.
Plant Manager
2 Years 10 Months
Greensboro Industrial Platers | 03.2022 - 01.2025
Managed all operations within the plant, including production, quality, safety, and shipping.
Operated the process line and troubleshot issues promptly.
Ability to inspect product and verify quality standards are met before shipping.
Created shipping summaries for finished goods and coordinated receipt of raw materials.
Wrote orders for incoming products to be processed.
Managed production order processes, including accurate shipping parameters and record keeping.
Responsible for production line maintenance, bath analysis, and ordering needed supplies.
Managed and mentored production associates.
Managed plant startup and shutdown, including machine operations and securing the facility at the end of the day.
Production/Warehouse Manager
1 Year 1 Month
Dedon, Inc | 01.2021 - 02.2022
Manage three production supervisors and directly supervise all Warehouse operations/associates.
Monitored daily production output and reviewed forecasts to ensure adequate staffing and raw materials met production demands.
Monitor incoming and outgoing orders/materials. Ensure warehouse capacity.
Ensured accurate data entry for receiving and shipping orders and materials to maintain operational integrity.
Reviewed and approved carrier invoices while investigating new carriers to optimize shipping costs.
Production Supervisor
1 Year 7 Months
CommScope | 06.2019 - 01.2021
Supervising all plant production on third and second shift including Molding, Stamping and Assembly.
Led stand-up meetings with four group leads, providing direction and mentorship for their career advancement.
Monitored plant production with 25 direct reports and 9 indirect reports to ensure operational efficiency.
Ensured plant operations met intended goals while maintaining the highest safety standards.
Production Supervisor III
9 Years
TE Connectivity | 12.2009 - 12.2018
Supervised 24/7 operation in the Precious Metal Plating department until March 2017. Assumed role of first shift Supervisor III over the automated Assembly process in April 2017. In both positions managed 25-35 associates, and accountable for all aspects of production.
Lead regular stand-up meetings, events and continuous improvement projects with measurable goals which resulted in scrap reduction year over year, PM line reduction and setup/changeover time reduction.
Coordinated preventative maintenance and routine calibration for existing and new production equipment to ensure operational reliability.
Established and adjusted work procedures to align production schedules, creating SWI and SOP documents to enhance efficiency.
Maintained safety and quality standards, reinforcing compliance and operational integrity.
Established and adjusted work procedures to meet production schedules. Wrote SWI and SOP documents.
Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
Trained, coached and counseled employees to develop a high performing team.
Optimized scheduling based on deep expertise of machine capacities and equipment.
Developed and maintained strong, clear communication and rapport with plant personnel.
Coached employees in developing and achieving individual performance goals.
Quality Technician
1 Year
Quality Technician | 01.2008 - 01.2009
Responded to customer complaints using 8D process for root cause identification, utilizing 5Y, fishbone diagrams, and DMAIC problem solving to address manufacturing deficiencies.
Implemented Quality Alert system in work instructions, enhancing clarity and reducing potential for manufacturing errors.
Contained non-conforming material and processed paperwork according to company guidelines, ensuring compliance and traceability.
Scheduled production for 3 high-speed plating lines in 24/7 operation to meet manufacturing demands. Maintained accurate production records and archived them systematically for compliance and reference. Balanced factory orders to achieve 100% inventory accuracy, supporting seamless operations.
Assisted in coordinating supply chain activities to enhance operational efficiency.
Contributed to inventory management by tracking stock levels and identifying discrepancies.
Supported procurement processes by processing purchase orders and vendor communications.
Production Shift Leader
1 Year
Production Shift Leader | 01.2005 - 01.2006
Led 3rd shift production team with 2 high-speed plating lines, managing 6 associates to consistently meet daily metrics for scrap, machine efficiency, and safety.
Oversaw daily production operations, ensuring adherence to safety and quality standards.
Coordinated workflow among team members to optimize efficiency and meet production targets.
Trained new employees on operational procedures and equipment usage to enhance team performance.
Production Group Leader
4 Years
Production Group Leader | 01.2001 - 01.2005
Supervised 2 associates in the operation of a production plating line. Managed machine uptime and met deadlines for preventative maintenance and 5S activities.
Led daily production meetings to align team objectives and ensure workflow efficiency.
Oversaw quality control processes, implementing improvements to enhance product standards.
Trained and mentored new staff on operational procedures and safety protocols.
Production Operator
4 Years
Production Operator | 01.1997 - 01.2001
Operated high-speed precious metal plating line, ensuring quality and consistency in plating process.
Operated machinery to manufacture window and door components efficiently.
Monitored production processes to ensure quality standards were met consistently.
Conducted routine maintenance on equipment to minimize downtime and enhance performance.
Quality Control Supervisor
1 Year
Bradley Window and Door | 09.1996 - 09.1997
Conducted finished product inspection and release. Verified that all windows produced daily met quality standards and coordinated with each department on non-conformances.
Supervised quality control processes to ensure compliance with industry standards.
Trained team members on inspection techniques and quality assurance protocols.
Conducted regular audits to identify areas for process improvement and efficiency gains.
Production Supervisor
1 Year
Bradley Window and Door | 09.1995 - 09.1996
Led 2 associates in the glazing department. Met daily output targets to achieve production goals.
Supervised daily production activities to ensure efficiency and quality standards.
Trained and mentored team members on safety protocols and operational procedures.
Monitored workflow and adjusted schedules to meet production targets effectively.
Service Technician
1 Year
Bradley Window and Door | 09.1994 - 09.1995
Performed service calls in area from Virginia to South Carolina. Scheduled appointments with customers via phone and traveled daily.
Production Operator
1 Year
Bradley Window and Door | 09.1993 - 09.1994
Performed all duties involved in making PVC windows including frame cutting/welding, glass cutting, insulated unit sealing, screens, assembly, and packaging.
Education
High School Diploma
Melbourne High School | Melbourne, FL
Skills
Production Planning and Scheduling
Outstanding Leader in Safety Standards
SPC Experience
Quality Control
Six Sigma
5S+1 Methodology
Kaizen and Lean Manufacturing
Continuous Improvement
Microsoft Office
Proficient in ERP’s (Microsoft NAV
SAP Super User
Hydra)
Accomplishments
Led a team that achieved a 5+ year safety record of no OSHA recordable incidents in a chemical, high speed production line environment.
Led a department that reduced scrap over previous year for 6 straight years.
Led a team that produced millions of parts with zero customer complaints for 16 months.
Supervised 24/7 operations of more than 30 production line operators and 5 quality inspection staff resulting in record year for all metrics in 2015.
EDUCATION AND TRAINING
TE Connectivity — Greensboro, NC, US
Innovation for Results
3-day instructor led course with emphasis on innovation in the workplace and the value of continuous improvement.
DMAIC Problem Solving
2-week course focusing on DMAIC method of problem solving.
Leadership Foundations
Multi-week course broken down into 3 modules focusing on all aspects of leadership.
Creative Problem Solving
College University held class on problem solving offered by TE Connectivity.