
Senior Executive Director offering outstanding presentation, communication, and cross cultural team management skills. High-energy, results-orientated leader with an entrepreneurial attitude along with a strong passion to work with the elderly. Well adverse in training all new Executive Directors in the region. Proven leader in healthcare management, achieving significant revenue growth and employee retention. Expertise in staff training, operational oversight, and fiscal accountability. Committed to excellence in patient care and community engagement.
Elevated employee retention by 80% through refocused frontline leadership and bench-strength development.
Managed daily operations of 69-bed assisted living community, overseeing 40+ FTEs.
Achieved regulatory compliance with zero adverse audit findings.
Set community goals by providing leadership and vision with clear achievement pathways.
Hired, trained, and disciplined staff to uphold company missions and values.
Exceeded annual NOI targets via strategic initiative implementation and financial management.
Monitored competitor activities and regulatory initiatives to develop responsive strategies.
Revised policies and procedures to ensure compliance with local, state, and federal regulations.
Approved timecards for payroll processing after thorough review.
Analyzed staffing patterns and nursing care hours to implement efficiency changes.
Evaluated nursing notes for accuracy in care documentation and patient responses.
Managed quality assurance program to uphold performance standards and enhance care quality.
Reduced staff turnover through effective selection, orientation, training, and development practices.
Collaborated with operations staff to meet client deliverables and revenue targets. Area Manager of 39 bed Memory Care specific community and 142 bed IL, AL, Memory Care community.
Met or exceeded NOI and Revenue in 2015. Deficiency Free Survey 2014/2015 from State of Wisconsin (DHS 83.15) Countryside Manor is a 56 bed Memory Care Specific community.
Trained and mentored new Maintenance Directors throughout the different regions in the country. Delegated tasks to capable employees to efficiently manage resources. Managed and supervised 10 communities in the Wisconsin Region. State Certified Fire Safety Instructor and specialized training with senior living.