Michael Deeney
York,Maine
Summary
Dynamic, results-oriented networking and systems administration professional with 20 years of experience. Proven track record for resolving complex technical issues, leading installation and upgrade projects, and exceeding target goals. Excellent problem solving, analytical, decision-making, resource management, and supervisory skills. Diverse software, hardware, system, and networking knowledge including: TCP/IP Protocols including Network Packets and Protocol Analyzers (Ethereal, Wireshark), Cisco, Nortel, and Juniper Network Administration, Unix, Linux, and Microsoft System Administration (User Management, Security, and Networking), Security Standards, Technologies and Policies, Scripting Technologies, Microsoft Enterprise Systems including: Windows Server, Exchange, Window IIS, AWS, VM Ware, Active Directory, Group Policy, Azure, Cisco IOS Configuration including Leaf Nodes and Point-to-Point Routers, Microsoft Office, Backup Exec, Adobe Acrobat, HTML5, Visio, etc., Interfacing Macintosh and Microsoft Systems. Driven Systems Administrator with [Number] years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Windows & Exchange Systems Administrator
MASSACHUSETTS PORT AUTHORITY
01.2018 - Current
- Serve as Windows and Exchange Administrator across 5 domains and 1,000+ total servers and complete all adds, deletes, and changes
- Migrate Microsoft Exchange from 2013 – 2016 to Exchange online
- Support up to 1,800 people across 12 locations and facilitate temporary / provisional system access allocation as needed
- Oversee Active Directory / AWS
- Azure, Office365, Group Policy, and DNS
- Ensure email compatibility with all Windows based systems
- Provide Tier 2-3 help desk support and troubleshoot up to 50 escalations per week
- Research and report on firewall captures
- Coordinate email escalations, searches and retrievals, email archiving, legal discovery, and legal holds
- Prepare for cybersecurity migration from Proofpoint to a Mimecast email cloud services platform
- Rollout monthly patches and updates across Massport, airport, law enforcement, and security systems
- Serve on Disaster Recovery team
- Developed a private network for testing and helped automate key processes
- Contributed to Splunk and ManageEngine deployment
- Collaborate with and support Voice Mail and Cybersecurity teams
- Help maintain mobile phone and device applications, 3 layers of security, and firewall rules
- Contribute to the audit process for 50,000 IP addresses.
Director of Information Technology
GLOBAL RELIEF TECHNOLOGY
01.2016 - 01.2018
- Directed a 5-person technical team at a software developer that enables government agencies to collect and report critical data in real time
- Maintained production, legacy, test, and internal environments including VPN tunnels and connections
- Mange the Unifi wireless Network
- Ensured connectivity of 4 networks and secure exchange of technical data between Raytheon and the U.S
- Army
- Contributed to infrastructure, features, and requirements to support a global web portal and asset management database
- Oversaw Microsoft Hyper-Visor test program and DICAP risk management framework and certification
- Utilized Flash Linux, .NET framework, C++, SQL 2012 & 2016, VMware 6.0 & 6.5, WhatsUp Gold, and Forcepoint / Websense
- Updated and maintained authenticated user base of 1,500+ users
- Coordinated major technology refresh, installing $250,000+ in hardware, networking, and system upgrades
- Migrated 85 physical servers to virtual hosts and 23 virtual servers (with plans to deploy another 25 virtual servers)
- Migrate Exchange 2013- Exchange-Online
- Implemented EMC, Nimble, Dell, and Datto cloud-based storage solutions
- Maintained 99.9% system uptime rate
- Managed 15 major projects and consistently provided on-time, on-spec, on-budget project delivery.
Network Analyst / Network Administrator
MCKESSON / YORK HOSPITAL
01.2009 - 01.2016
- Led a 3-person IT team and supervised a 15-person Help Desk at an 80-bed hospital with 1,200 total users and 12 offsite locations
- Updated and maintained 150 servers, 60 virtual servers, and 1,100 total devices
- Regulated an annual operating budgets of $500,000+
- Oversaw maintenance of ERP, McKesson, Paragon, accounting, nursing, and shipping/receiving software packages
- Administered Windows 7 and XP, Server 03 and 08, Linux, Active Directory, Exchange, and PACS x-ray computer system
- Managed computer operations, applications, network administration, security, PC deployment, phone and voicemail systems
- Improved network stability and data integrity, achieving 99.9% system update rate
- Developed IT documentation protocols
- Coordinated $1 million network overhaul and transition from Nortel to Juniper routers, switches, and equipment
- Implemented LANdesk inventory/asset management monitoring system
- Played a key role in template design and lab interfacing for Centricity Physician Office electronic medical records.
Senior Systems Engineer / Project Consultant
CORPORATE IT SOLUTIONS
01.2008 - 01.2009
- Provided comprehensive support and administration on Windows Servers, Active Directory, DNS, and telecommunications systems
- Generated $500,000+ in billable professional services revenue per year generated from 40+ client sites
- Served as Help Desk and perform varied technical support functions for 500+ technical and non-technical end users at remote locations
- Supported up to 10 System Engineers working at 100+ sites, answering questions and suggesting solutions to complex technical issues
- Performed daily maintenance, security monitoring, and backup for network data storage, user accounts, and SQL Database access
- Repaired mission critical systems and brought systems back on line
- Migrated OS from 2003 to 2007 into a VMware Farm at a COLA site
- Delivered expert level system architecture, design, and configuration
- Completed needs analysis, inventory audits, specification development, and proposal development for projects worth up to $200,000
- Played a major role in integration of new sites to standardized operations
- Introduced Windows 2007 Servers and Citrix on Windows 2003 Servers
- Troubleshoot and resolve WAN and T1 circuits, routers, connectivity issues, hardware, and software
- Updated hardware, software, and OS.
Systems Administrator / Project Manager
COURTSMART DIGITAL SYSTEMS, INC.
01.2001 - 01.2008
- Custom built digital audio/video recording systems for courthouses, law enforcement, security/intelligence, and other governmental agencies
- Designed systems involving A/V, video surveillance, video conferencing, VPNs, network infrastructure, software integration, and training
- Oversaw project and systems administration teams of up to 5 people
- Played a key role in initial system design for multi-year contracts worth up to $20 million for the States of New Jersey and Alaska
- Created Intranet for support with SQL Database using Windows SharePoint Server with SharePoint Designer
- Built 700+ servers and oversaw 30+ installation off-site projects.
Education
A.S., Business -
AMERICAN INTERCONTINENTAL UNIVERSITY
Atlanta, GABachelor of Science - Information Technology
NORTHEASTERN UNIVERSITY
Boston, MA05.2023
Skills
- Threat Assessment
- Program installations
- Performance Analysis
- System Upgrades
- Organizational Leadership
- Data Security
- Disaster Recovery
- Network performance monitoring
- Server Management
- Capacity Planning
Certification
- Juniper Networks
- LANDesk
- MCSE 2003 / MCITP 2008/2012
Accomplishments
- Collaborated with team of 7 in the development of the migration project of Microsoft Exchange 2013 - 2016- 2019.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Windows & Exchange Systems Administrator
MASSACHUSETTS PORT AUTHORITY
01.2018 - Current
Director of Information Technology
GLOBAL RELIEF TECHNOLOGY
01.2016 - 01.2018
Network Analyst / Network Administrator
MCKESSON / YORK HOSPITAL
01.2009 - 01.2016
Senior Systems Engineer / Project Consultant
CORPORATE IT SOLUTIONS
01.2008 - 01.2009
Systems Administrator / Project Manager
COURTSMART DIGITAL SYSTEMS, INC.
01.2001 - 01.2008
A.S., Business -
AMERICAN INTERCONTINENTAL UNIVERSITY
Bachelor of Science - Information Technology
NORTHEASTERN UNIVERSITY
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