Michael Dehner

Work as a team to ensure every aircraft is thoroughly crewed legally, while providing strong customer service while speaking to crew members, operations, dispatch etc.

Negotiated sales deals between customers and carriers, resulting safely transporting products in a safely and well mannered times, with the lowest cost to the customer in mind.

Monitored gate areas and addressed security situations with management, while ensuring each passenger had a positive experience before their travel.

Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly. Always taking safety of each passenger as the top priority, with the second being service to the highest expectation.