Michael Del Gaudio
Pleasant Gap,Pennsylvania
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
School Custodian
State College Area School District
State College, PA
02.2018 - 10.2022
- Completed routine floor stripping, sealing, and finishing.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash. Received 4 outstanding reviews of work.
- Maintained optimal supply levels to meet daily and special cleaning needs
Customer Service Associate
United States Post Office
Bellefonte, PA
10.1992 - 04.2017
- Increased efficiency and team productivity by promoting operational best practices. Help Achieve USPS Top District Sales Office 2012-2016.
- Promoted available products and services to customers during service, account management, and order calls.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided training and support to new associates to help provide high-quality customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Education
Some College (No Degree) - Horticulture Science
Pennsylvania State University
University Park, PAAssociate of Science - Plant Sciences
Keystone College
1 College Green, P.O. Box 50, La Plume, PA. 1844006.1977
Skills
- MSDS Database Knowledge
- Asbestos Handling
- HAZMAT Knowledge
- Active Listening
- Time Management
- Daily Cleaning and Sanitation
- Room Setup and Breakdown
- Following Regulations
- Critical Thinking
- Dependable and Responsible
- Facility Maintenance
- Attention to Detail
- Excellent Communication Skills
- Safety Protocols
- School Policies
Affiliations
National Notary Association
Additional Information
Honorably Discharged Veteran, U.S. Army
Currently enrolled in AdjusterPro Training progrram
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
School Custodian
State College Area School District
02.2018 - 10.2022
Customer Service Associate
United States Post Office
10.1992 - 04.2017
Some College (No Degree) - Horticulture Science
Pennsylvania State University
Associate of Science - Plant Sciences
Keystone College
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