Michael Del Giudice
Cleveland,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Internet Sales Manager
Spitzer Chevrolet Northfield
Northfield, OH
12.2022 - 05.2024
- Developed and implemented strategies for increasing internet sales volume.
- Created content for social media channels to increase brand awareness and engagement.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Internet Sales Manager
Spitzer Kia Cleveland
Cleveland, Ohio
06.2015 - 12.2021
- Developed and implemented strategies for increasing internet sales volume.
- Created content for social media channels to increase brand awareness and engagement.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained relationships and followed up with customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Provided near real-time price quotes for Chevrolet.
Education
Associate of Arts - Ciliary Arts
Pennsylvania Insitute of Culinary Arts
Pittsburgh, PA08-1996
Skills
- Appointment Scheduling
- Inbound Call Management
- Sales strategy development
- Social Media Management
- Inventory Management
- Customer Education
- Lead prospecting
- Negotiation
- Digital Marketing
Timeline
Internet Sales Manager
Spitzer Chevrolet Northfield
12.2022 - 05.2024
Internet Sales Manager
Spitzer Kia Cleveland
06.2015 - 12.2021
Associate of Arts - Ciliary Arts
Pennsylvania Insitute of Culinary Arts
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