Michael Derosiers
Field Service Technician
Webster,MA
Summary
Hardworking Field Service Technician bringing years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment. Strong knowledge of hand and power tool operation and safety measures.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Mail Carrier
USPS
03.2024 - 05.2026
- Delivered mail efficiently to residential and commercial addresses, ensuring timely service.
- Managed sorting and organizing of mail to optimize delivery routes and improve efficiency.
- Utilized handheld devices for tracking deliveries and managing customer interactions effectively.
- Assisted in training new employees on postal regulations, safety protocols, and operational procedures.
Field Operations Technician
Flash Parking
Boston, Massachusetts
01.2022 - 01.2023
- Repaired, maintained, troubleshot and installed parking, revenue, access and security equipment
- Strong problem solving ability with electronic/electrical and mechanical aptitude
- Single technician managing and covering the New England Region ensuring all customers site needs are met and exceeded
Field Service Technician
Wescor Parking Controls Inc.
01.2019 - 12.2021
- Troubleshot, repaired, installed and maintained parking, revenue, access and security equipment for customers that cover New England.
- Knowledge in relay logic, electrical components and electronic controls.
- Strong problem solving ability with practical, electrical and mechanical aptitude.
- Outstanding customer service to ensure their concerns and needs are met in a timely manner.
Aviation Support Equipment Technician E-5
United States Navy (USS Boxer)
07.2011 - 07.2015
- Responsible for Aviation Support Equipment technicians; maintaining, repairing and testing automotive equipment.
- Also, electrical systems in ground equipment, gasoline systems, diesel systems, and associated automotive, along with hydraulic and pneumatic systems.
- Maintained gas turbine compressor units, and ground air-conditioning units.
- Provided leadership and direction to 20 personnel ensuring morale remained high and encouraged an innovative and safe working environment.
Store Clerk/Manager
1 Quick Stop
10.2010 - 06.2011
- Assisted in ordering merchandise for the store.
- Counted money for each shift and logged information into daily reports.
- Trained new employees. Developed strong customer relationships to enhance service and resolved customer issues.
- Communicated with vendors on what was needed in stock.
Education
Certificate of Completion - Computers/Electronics
Bay State School of Technology
Canton, MA 01.2018 - 12.2018
Certificate of Completion - Domestic And Commercial Refrigeration And A/C
Bay State School of Technology
Canton, MA 01.2017 - 12.2017
Class A Commercial Drivers License -
Parker Professional Driving School
Avon, MA 01.2016 - 03.2016
High School Diploma -
Northbridge High School
Whitinsville, MA 09.2007 - 06.2011
Skills
Communication
Problem Solving
Attention to Detail
Leadership
Teamwork
Organization
Time Management
Safety Awareness
Certification
EPA 608 Universal
Timeline
Mail Carrier
USPS
03.2024 - 05.2026
Field Operations Technician
Flash Parking
01.2022 - 01.2023
Field Service Technician
Wescor Parking Controls Inc.
01.2019 - 12.2021
OSHA-10
01-2019
Certificate of Completion - Computers/Electronics
Bay State School of Technology
01.2018 - 12.2018
EPA 608 Universal
12-2017
Certificate of Completion - Domestic And Commercial Refrigeration And A/C
Bay State School of Technology
01.2017 - 12.2017
Class A Commercial Drivers License -
Parker Professional Driving School
01.2016 - 03.2016
Aviation Support Equipment Technician E-5
United States Navy (USS Boxer)
07.2011 - 07.2015
Store Clerk/Manager
1 Quick Stop
10.2010 - 06.2011
High School Diploma -
Northbridge High School
09.2007 - 06.2011