Michael Deters
Newaygo
Summary
Dynamic and dependable professional with extensive experience at Performance Plus LLC, excelling in customer service and safety compliance. Proven ability to enhance vehicle performance through effective fluid checks and problem-solving. Recognized for maintaining a clean work environment and streamlining processes, contributing to improved service efficiency.
Overview
4
4
years of professional experience
Work History
Lube Technician
Performance Plus Llc
Fremont, MI
09.2025 - 10.2025
- Conducted oil changes and fluid replacements efficiently to ensure optimal vehicle performance.
- Operated various automotive tools and equipment safely while adhering to industry standards.
- Assisted in diagnosing vehicle issues and recommending appropriate services to customers.
- Maintained clean and organized work area to promote safety and efficiency during service operations.
- Collaborated with team members to streamline workflow processes, reducing service times.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
Cashier
WESCO
Newaygo, MI
04.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and handled currency with precision.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Assisted in inventory management by restocking shelves and organizing products.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Delivery Driver
Dominos Pizza Inc.
Sparta, MI
08.2022 - 10.2022
- Delivered pizzas efficiently to customers while ensuring order accuracy and quality.
- Managed cash handling and processed payments accurately at the point of sale.
- Maintained cleanliness and organization of delivery vehicle to promote safety standards.
- Collaborated with team members to streamline order preparation and reduce delivery times.
- Communicated effectively with customers to provide updates on order status and resolve issues.
- Implemented time management techniques to consistently meet delivery deadlines and enhance service efficiency.
Parts Sales Associate
O'Reilly Auto Parts
Newaygo, MI
08.2021 - 05.2022
- Assisted customers in identifying and selecting automotive parts based on vehicle specifications.
- Maintained accurate inventory records to ensure product availability and minimize stock discrepancies.
- Processed sales transactions efficiently using point-of-sale systems to enhance customer service experience.
- Collaborated with team members to streamline store operations and improve overall efficiency.
- Educated customers on product features, benefits, and installation procedures for enhanced satisfaction.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
Education
High School Diploma -
Kent City Community Schools
Kent City, MI05-2017
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Safety checks
- Power tools
- Safety compliance
- Customer relations
- Tools and equipment handling
- Attention to detail
- Flexible schedule
- Workplace safety practices
- Safety monitoring
Timeline
Lube Technician
Performance Plus Llc
09.2025 - 10.2025
Cashier
WESCO
04.2024 - 04.2025
Delivery Driver
Dominos Pizza Inc.
08.2022 - 10.2022
Parts Sales Associate
O'Reilly Auto Parts
08.2021 - 05.2022
High School Diploma -
Kent City Community Schools