Michael Detert
Rockville,MD
Summary
Highly organized Clinical Administrative Coordinator with 4 years of efficiently managing successful medical offices. Dedicated to maintaining excellent patient care through meticulous scheduling and careful charting. Eager to improve health and financial outcomes by tirelessly addressing patient concerns and relentlessly monitoring accounts receivable. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Clinical Administrator Assistant
Walter Reed National Military Medical Center
2022.01 - Current
- Led a team of medical professionals to deliver high-quality healthcare services in a timely manner.
- Oversaw revenue cycle management initiatives to maximize reimbursements from insurance providers and minimize bad debt expenses.
- Managed daily clinic operations, including staffing schedules, budgeting, and inventory control.
- Monitored regulatory compliance within the facility, ensuring adherence to healthcare laws and accreditation standards.
- Developed comprehensive staff training programs for clinical administrators, enhancing overall performance and productivity.
- Enhanced clinic safety standards by implementing strict protocols for infection prevention and control measures.
- Evaluated employee performance regularly, providing constructive feedback to foster professional growth.
- Reduced operational costs through efficient resource allocation and strategic financial management.
Combat Medic
Navy
2019.10 - 2022.08
- Administered life-saving interventions, including airway management and hemorrhage control, during high-stress combat situations.
- Actively participated in training exercises to maintain skill sets necessary for effective performance under pressure.
- Established field medical stations to provide triage and stabilization services during large-scale operations.
- Demonstrated adaptability when faced with limited resources or challenging environmental conditions while delivering quality patient care.
- Maintained accountability for sensitive items such as controlled substances used for pain management, ensuring proper storage and disposal.
- Streamlined medical evacuations for wounded soldiers, resulting in faster transport to higher-level care facilities.
- Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
- Developed strong relationships with local healthcare providers to facilitate seamless transitions of care for wounded soldiers returning home.
- Enhanced patient survival rates by providing timely and accurate medical care on the battlefield.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
EMT/Paramedic
Walter Reed National Military Medical Center
2017.09 - 2019.07
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Strengthened relationships between EMS providers and local hospitals with clear communication channels aimed at enhancing patient outcomes.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Education
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Chandler, AZ06.2024
Skills
- HIPAA Compliance
- Quality Improvement
- Patient Care Coordination
- Healthcare management
- Clinical Leadership
- Operations Management
- Organizational Development
- Staff Training and Development
- Facility Management
- Human Resources Management
- Patient Safety
- Health Information Systems
- Clinical Supervision
- Employee Training Program
- Process Implementation
- Employee Work Scheduling
- Employee Supervision
- Critical Thinking
- Operational Records Maintenance
- CPR/AED
- Electronic Medical Record Software
Timeline
Clinical Administrator Assistant
Walter Reed National Military Medical Center
2022.01 - Current
Combat Medic
Navy
2019.10 - 2022.08
EMT/Paramedic
Walter Reed National Military Medical Center
2017.09 - 2019.07
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
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