Michael Diaz
Miami,FL
Summary
Top-performing and accomplished Sales Representative with over 10 years of experience. Proven track record of exceeding sales quotas, KPIs, and driving improvements across sales, service, marketing, and branch operations to maximize organizational efficiency and cost savings. Recognized as the leader in the Florida zone and fourth nationally in the 2023 scorecard, demonstrating a proven ability to achieve success in competitive environments.
Overview
6
6
years of professional experience
Work History
Market Sales Executive
Hertz
Miami, FL
02.2022 - Current
- In my current role, I oversee the sales performance of 11 branches across the region, and mentor and coach over 100 employees. I have also contributed to securing several large contracts and expanding our partnerships with key accounts.
- Successfully managed a growing portfolio of 30+ accounts, increasing revenue by 8.9% year-over-year through account growth and new accounts landed.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Monitored performance metrics to measure progress against organizational targets.
- Prepared presentations for internal and external stakeholders.
District Manager
Hertz
Miami, FL
02.2018 - 02.2022
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Mentored team members by demonstrating best practices for sales and customer service.
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- P&L Management
- Marketing
- Account Management
- Sales Presentations
- Customer Relationship Building
- Cold-Calling
- Territory Management
- CRM Proficiency
- Contract Negotiation
- Customer Retention
- Revenue Generation
- Bilingual
Timeline
Market Sales Executive
Hertz
02.2022 - Current
District Manager
Hertz
02.2018 - 02.2022
Some College (No Degree) - Business Administration
Miami Dade College