Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michael Dickerson

1345 Rhyne Rd., Clover

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Walmart. Adept at thriving in fast-paced environments, I excel in problem-solving and fostering teamwork. Recognized for maintaining professionalism and delivering exceptional service, I consistently enhance customer satisfaction while managing high-pressure situations effectively.

Punctual and honest with solid background in varied types environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier / Stocker

Hot Spot Convenience Store
03.2024 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Walmart

Online Order Fulfillment
02.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.

Seasonal Worker

Target
10.2022 - 12.2022
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.

Education

High School Diploma -

Clover High School
Clover, SC
12-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Mindfulness Practices

Timeline

Cashier / Stocker

Hot Spot Convenience Store
03.2024 - 03.2025

Walmart

Online Order Fulfillment
02.2023 - 12.2023

Seasonal Worker

Target
10.2022 - 12.2022

High School Diploma -

Clover High School

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Michael Dickerson