Michael Dodge
San Antonio,TX
Summary
With 37 years of experience managing the interactions of customers and employees I am an Energetic and Experienced Supervisor conducting customer and employee relations to meet the organization’s goals.
Overview
37
37
years of professional experience
Work History
Customer Experience Manager
JCPenney
01.2018 - Current
- Customer Experience Manager
- Human Resources Manager
- Created schedules for budgeted coverage
- Conducted associate training
- Hiring and Retention of staffing
- Merchandising and sales
CAP Team Manager
Wal-Mart
01.2015 - 01.2016
- CAP Team Supervisor
- Supervised unloading of merchandise
- Supervised receiving of merchandise
- Supervised door to floor(dock to stock) process.
Sales Representative
PEPSICO
01.2013 - 01.2015
- Sales Representative
- Created orders for merchandise
- Replenishment and merchandise inventory
- Stocking
- Special event visual merchandising
Receiving Manager
Lowe’s Home Improvement
01.2008 - 01.2013
- Receiving Manager
- Department Manager
- Sales Specialist
Department Manager
The Home Depot
01.1998 - 01.2008
- Department Manager
- Sales Specialist
General Contractor
Dodge Brothers Home Improvements
01.1988 - 01.2000
- General Contractor
- Residential Specialty Contractor
- Sole Proprietor of Midgard Supply Company
Education
Business Administration And Management
Technical College of The Lowcountry
Beaufort, SCHigh School Diploma - General Studies
Beaufort High School
Beaufort, SC06.1986
Skills
I am an excellent communicator, a team leader and builder I focus on the organizations goals and create a game plan to achieve and optimize results
Timeline
Customer Experience Manager
JCPenney
01.2018 - Current
CAP Team Manager
Wal-Mart
01.2015 - 01.2016
Sales Representative
PEPSICO
01.2013 - 01.2015
Receiving Manager
Lowe’s Home Improvement
01.2008 - 01.2013
Department Manager
The Home Depot
01.1998 - 01.2008
General Contractor
Dodge Brothers Home Improvements
01.1988 - 01.2000
Business Administration And Management
Technical College of The Lowcountry
High School Diploma - General Studies
Beaufort High School
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