Summary
Overview
Work History
Education
Skills
Timeline
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Michael Dolan

Philadelphia,PA

Summary

I serve as a Service Technician at Synergy Glass And Door, specializing in the servicing and installation of both manual and automatic doors for a diverse clientele, including essential healthcare facilities. With over seven years in this position and a total of twelve years of experience in full and low energy automation systems, door hardware, and commercial glass, I have developed a comprehensive skill set. Additionally, I hold certification from the American Association of Automatic Door Manufacturers (AAADM), which verifies my adherence to the industry's highest safety and quality standards. Prior to my tenure at Synergy Glass And Door, I held the position of Operations Manager at Vital Door Technologies, where I oversaw the service and installation division. In this role, I successfully managed several large-scale and intricate projects, including the installation of specialized doors and hardware designed for high-security environments and active shooter shelter-in-place mitigation. These experiences highlight my capability in managing operations, logistics, costs, and quality, as well as my proficiency in the systems and components necessary for such applications. My objective is to deliver dependable, efficient, and secure solutions for door automation and security requirements.

Overview

12
12
years of professional experience

Work History

Service Technician

Synergy Glass and Door
06.2020 - Current
  • Responsible for servicing automatic and manual doors, electrified and manual door hardware, commercial glass
  • Preform preventative maintenance inspections on contracted customers.
  • Quoting and installation on new automatic doors and electrified hardware installation.
  • Installation of all types of doors Wood, Steel, Aluminum, Glass

Operations Manager

Vital Door Technologies
06.2019 - 02.2020
  • Managed day to day operations of the service and installation division.
  • Managed the Honeywell High Security Door replacement Project $825,000.
  • University of South Florida Active Shooter Shelter in Place Mitigation Systems $1,475,000.
  • Brought the knowledge of sliding automatic openings to the company as a new vertical sales channel.
  • Procured and managed all materials necessary for all projects including Doors, Frames, Hardware and Automation.
  • Responsible for evaluating technician performance and adherence to ANSI A153.10 code requirements.
  • Proficient in managing the inspection, installation and service of fire door repairs in business and healthcare occupancies.
  • Assisted architectural specification writers in door hardware applications involving automation, fire, access control, and delayed egress door systems.

Field Service Technician

Advanced Door Service
09.2012 - 02.2017
  • Service technician for the repair and installation of manual, automatic doors, revolvers, and linac Doors.
  • Responsible for end user education and training to understand product/hardware operation.
  • Field sales and estimating of replacement automation and upgraded safety sensors.

Education

High School Diploma -

Abington Senior High School
Abington Pa
06-2003

Skills

  • Customer Service
  • Equipment Troubleshooting
  • Preventive Maintenance
  • Project Oversight
  • Regulatory Compliance
  • Mechanical abilities

Timeline

Service Technician

Synergy Glass and Door
06.2020 - Current

Operations Manager

Vital Door Technologies
06.2019 - 02.2020

Field Service Technician

Advanced Door Service
09.2012 - 02.2017

High School Diploma -

Abington Senior High School
Michael Dolan