Michael Donahue
Ormond Beach,FL
Summary
Motivated and dependable professional with leadership experience in high-volume, high-stress operations, currently pursuing EMT certification. Proven background as a Senior Manager at Chick-fil-A, where I led teams, maintained fast-paced operations, delivered exceptional guest service, and helped drive performance under immense pressure while also taking care of others. Skilled in leadership, relationship building, communication, problem-solving, and handling responsibilities with urgency and responsibility. Known for being adaptable, hardworking, kind hearted, and calm in high-stress enviorment, with a strong passion for helping others.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Assistant
Vincenzas Italian Deli
Ormond Beach, FL
11.2025 - Current
- Assisted in daily operations, ensuring smooth service flow and customer satisfaction.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new employees on restaurant procedures and customer service protocols.
Production Assistant
MrBeast YouTube
Greenville, NC
01.2021 - Current
- Coordinated production schedules to ensure timely content delivery across multiple projects.
- Assisted in set design and equipment setup for high-profile video shoots.
- Managed inventory of props and materials, ensuring availability for filming needs.
- Collaborated with crew members to streamline communication and enhance workflow efficiency.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Provided reliable administrative support for the production team, enabling efficient task completion.
Senior Manager
Chick-fil-A
Ormond Beach, FL
06.2022 - 11.2025
- Led operational strategy to enhance customer service and increase efficiency across multiple locations.
- Developed training programs for team members to ensure high standards of service and compliance with company policies.
- Implemented inventory management systems to optimize stock levels and reduce waste across restaurant operations.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence in daily workflows.
- Fostered a culture of continuous improvement through regular staff training sessions and performance feedback mechanisms.
- Provided strong leadership to enhance team productivity and morale.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
Pest Control Specialist
Advanced Pest Prevention
Port Orange, FL
12.2019 - 01.2021
- Conducted comprehensive inspections to identify pest infestations and recommend appropriate treatment plans.
- Implemented integrated pest management strategies to ensure effective pest control solutions for residential properties.
- Educated clients on preventative measures and safe practices for pest management and environmental sustainability.
- Utilized advanced pest control equipment and technologies to enhance service delivery and customer satisfaction.
Line Cook
Chipotle
Ormond Beach, FL
06.2017 - 06.2018
- Prepared ingredients and assembled menu items to meet customer orders efficiently.
- Maintained cleanliness and organization of kitchen workspace to comply with safety standards.
- Collaborated with team members to optimize food preparation and delivery processes.
- Operated kitchen equipment safely, ensuring proper use and maintenance of tools.
Education
No Degree - Business Administration
Southeastern University
Lakeland, FLEmergency Medical Technician - Medical
Daytona State College
Daytona Beach, FL05-2026
High School Diploma -
Calvary Christian Academy
Ormond Beach, FL05-2019
Skills
- Cleanliness and hygiene
- Self motivation
- Conflict resolution
- Continuous improvement
- Strong multitasking
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Basic life support
- Critical thinking
- Compassion and empathy
- Calm under pressure
Certification
- American Heart Association BLS Life Support (CPR and AED) Program completion.
Languages
English
Native or Bilingual
Timeline
Restaurant Assistant
Vincenzas Italian Deli
11.2025 - Current
Senior Manager
Chick-fil-A
06.2022 - 11.2025
Production Assistant
MrBeast YouTube
01.2021 - Current
Pest Control Specialist
Advanced Pest Prevention
12.2019 - 01.2021
Line Cook
Chipotle
06.2017 - 06.2018
No Degree - Business Administration
Southeastern University
Emergency Medical Technician - Medical
Daytona State College
High School Diploma -
Calvary Christian Academy