Michael Dowling
Omaha,NE
Summary
Accomplished General Manager at Westlake Ace Hardware, adept in operations management and leadership, significantly increased sales and profitability. Excelled in building strong client and vendor relationships, enhancing team performance through effective training and coaching. Demonstrated expertise in project and facility management, ensuring operational excellence and strategic growth.
Overview
28
28
years of professional experience
Work History
General Manager
Westlake Ace Hardware
Omaha, NE
12.2005 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Helicopter Crew Chief
Air Force
Hurlburt Field, FL
02.1997 - 02.2001
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate Of Applied Science - Automotive Repair
Iowa Western Community College
Council Bluffs, IASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Relationship building
- Client relations
- Project management
- Facility management
- Purchasing
- Recruitment
- Sales expertise
Timeline
General Manager
Westlake Ace Hardware
12.2005 - Current
Helicopter Crew Chief
Air Force
02.1997 - 02.2001
Associate Of Applied Science - Automotive Repair
Iowa Western Community College