Michael Duque-Franco
Minneapolis,MN
Summary
Accomplished Restoration Consultant at Ashton Mcgee Restoration Group, adept in problem-solving and client relationships, significantly enhancing team collaboration and customer satisfaction. Fluent in Spanish and English, proficient in MS Office, and recognized for integrity and attention to detail. Proven track record in delivering strategic solutions and fostering client trust. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
3
3
years of professional experience
Work History
Restoration Consultant
Ashton Mcgee Restoration Group
10.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Technical Assistant
Kroll Technologies
11.2023 - 01.2024
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Streamlined technical processes for improved productivity through meticulous documentation and organization of procedures.
- Analyzed system logs to identify potential issues and proactively address them before they escalate into larger problems, ensuring uninterrupted service.
Installer
Pacific Granite & Marble
02.2022 - 10.2023
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Security Officer
Jbm Patrol & Protection Corp.
04.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
GED -
GED Online
2016
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- MS Office
- Issue Resolution
- Fluent in Spanish and English
Timeline
Technical Assistant
Kroll Technologies
11.2023 - 01.2024
Restoration Consultant
Ashton Mcgee Restoration Group
10.2023 - Current
Installer
Pacific Granite & Marble
02.2022 - 10.2023
Security Officer
Jbm Patrol & Protection Corp.
04.2021 - 02.2022
GED -
GED Online
Similar Profiles
Zobair AminiZobair Amini
Site Manager at Ashton Mcgee Restoration GroupSite Manager at Ashton Mcgee Restoration Group
Hamza HussainHamza Hussain
Accounts Administrator at Mcgee GroupAccounts Administrator at Mcgee Group
Lawrence PollackLawrence Pollack
SALES REPRESENTATIVE at McGee GroupSALES REPRESENTATIVE at McGee Group