Summary
Overview
Work History
Skills
Timeline
Generic

Michael Dynko

Albany,NY

Summary

Dynamic professional with a proven track record in industry, excelling in customer service and problem resolution. Recognized for enhancing client satisfaction and driving sales growth through effective teamwork and relationship building. Skilled in fire alarm system inspections, installations and project management, consistently delivering results in high-pressure environments.


NYS Fire Alarm License No. 12000365727

Overview

17
17
years of professional experience

Work History

Fire Alarm Operations

Above & Beyond Fire Safety Security LLC
10.2022 - 12.2024

Assisted with day-to-day operations, working efficiently and productively with all team members.

  • Performed Fire Alarm sales, design, installation, project management, and NFPA project completion paperwork.
  • Performed Fire Alarm service including troubleshooting, on-call, and inspections with Building Reports software.

Sales Projects Manager

Fire Security & Sound
07.2017 - 09.2022
  • Bolstered cross-functional collaboration efforts, serving as the liaison between sales and service departments
  • Cultivated a positive work environment, fostering teamwork and collaboration among staff members.
  • Developed strong relationships with clients to maintain ongoing business opportunities.
  • Consistently met or exceeded revenue targets, contributing significantly to company growth.

Service Sales Representative

Johnson Controls (Simplex Grinnell)
02.2017 - 07.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Project Manager, Fire Alarm Technician

Fire Security and Sound
06.2011 - 01.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Performed Fire Alarm System service and inspections
  • Participated in on-call rotation

Fire Alarm Inspector, Inspection Dept. Supervisor

SimplexGrinnell
09.2007 - 06.2011
  • Tested and inspected new and existing fire alarm systems.
  • Actively participated in ongoing training opportunities to stay current on industry advancements and best practices.
  • Ensured timely completion of inspection reports which allowed clients to make informed decisions about their fire alarm systems.
  • Offered recommendations based on inspection findings that helped clients plan for necessary upgrades.

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving and resolution
  • Multitasking
  • Decision-making

Timeline

Fire Alarm Operations

Above & Beyond Fire Safety Security LLC
10.2022 - 12.2024

Sales Projects Manager

Fire Security & Sound
07.2017 - 09.2022

Service Sales Representative

Johnson Controls (Simplex Grinnell)
02.2017 - 07.2017

Project Manager, Fire Alarm Technician

Fire Security and Sound
06.2011 - 01.2017

Fire Alarm Inspector, Inspection Dept. Supervisor

SimplexGrinnell
09.2007 - 06.2011
Michael Dynko