Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Eddie Sr

Milwaukee,WI

Summary

Professional transportation operator equipped with extensive experience in urban transit systems and passenger safety. Successfully managed high-traffic routes while maintaining punctuality and high service standards. Known for effective teamwork, adaptability to changing schedules, and strong focus on passenger satisfaction and safety protocols.

Overview

1
1
Certification
12
12
years of professional experience

Work History

City Bus Operator

Milwaukee County Transit System
Milwaukee, WI
06.2022 - 05.2026
  • Operated city buses safely and efficiently, adhering to scheduled routes and timeframes. Pre-trips and Post trips.
  • Assisted passengers with boarding, providing information on routes and schedules as needed.
  • Assisted passengers with boarding and provided information on routes and schedules.
  • Conducted routine vehicle inspections to ensure safety and maintenance standards were met.
  • Responded to passenger inquiries and resolved issues promptly to maintain service quality.
  • Collaborated with dispatch team to communicate delays or service changes effectively.
  • Implemented process improvements for route efficiency, contributing to enhanced service delivery.
  • Mentored new drivers on operational procedures and safety protocols, enhancing team performance.

Forklift Operator

Quad Graphics
West Allis, WI
11.2017 - 10.2021
  • Operated forklifts safely in fast-paced production environments, ensuring timely delivery of materials.
  • Trained new employees on safe forklift operations and warehouse protocols, fostering a culture of safety compliance.
  • Conducted routine maintenance checks on equipment to enhance operational efficiency and reduce downtime.
  • Collaborated with team members to streamline warehouse processes, improving overall workflow and productivity.
  • Monitored inventory levels and organized stock for optimal access and retrieval during production runs.
  • Implemented safety measures that reduced workplace incidents, promoting a safer work environment for all staff.
  • Enhanced loading and unloading procedures, boosting efficiency through effective space utilization in storage areas.

Scanning Operator

Milwaukee Public Schools, MPS
Milwaukee, WI
03.2014 - 09.2018
  • Operated high-speed scanning equipment to ensure No Prohibited items enter the school property.
  • Ensured safety of the visitors and vendors entering the school property with required identification needed to enter the property.
  • Collaborated with IT team to troubleshoot scanning software issues.
  • Trained new employees on scanning protocols and best practices.
  • Conducted quality checks to maintain data integrity and accuracy.
  • Developed efficient workflows to enhance scanning processing and safety of all students and guests.
  • Assisted in the implementation of new scanning technologies for improved efficiency.

Education

Bachelor of Arts - Business Administration

University of Phoenix
Tempe, AZ
05-2027

Brick Mason - Construction Engineering

Tom Orr Vocational Trade School
Butler,Al
06-1985

High School Diploma -

Choctow County High School
Butler, AL
06-1985

Skills

  • Traffic laws compliance
  • Vehicle maintenance
  • Driving safety
  • Vehicle inspection
  • Emergency procedures
  • Passenger assistance
  • Schedule adherence
  • Mechanical tools
  • Emergency response
  • Problem-solving
  • Adaptability to change
  • Customer service

Certification

  • Licensed Bus Operator CDL - June 2022 -Present.
  • Certified Fork Lift Operator, Quad Graphic - November 2017-Present.

Timeline

City Bus Operator

Milwaukee County Transit System
06.2022 - 05.2026

Forklift Operator

Quad Graphics
11.2017 - 10.2021

Scanning Operator

Milwaukee Public Schools, MPS
03.2014 - 09.2018

Bachelor of Arts - Business Administration

University of Phoenix

Brick Mason - Construction Engineering

Tom Orr Vocational Trade School

High School Diploma -

Choctow County High School