Professional transportation operator equipped with extensive experience in urban transit systems and passenger safety. Successfully managed high-traffic routes while maintaining punctuality and high service standards. Known for effective teamwork, adaptability to changing schedules, and strong focus on passenger satisfaction and safety protocols.
Overview
1
1
Certification
12
12
years of professional experience
Work History
City Bus Operator
Milwaukee County Transit System
Milwaukee, WI
06.2022 - 05.2026
Operated city buses safely and efficiently, adhering to scheduled routes and timeframes. Pre-trips and Post trips.
Assisted passengers with boarding, providing information on routes and schedules as needed.
Assisted passengers with boarding and provided information on routes and schedules.
Conducted routine vehicle inspections to ensure safety and maintenance standards were met.
Responded to passenger inquiries and resolved issues promptly to maintain service quality.
Collaborated with dispatch team to communicate delays or service changes effectively.
Implemented process improvements for route efficiency, contributing to enhanced service delivery.
Mentored new drivers on operational procedures and safety protocols, enhancing team performance.
Forklift Operator
Quad Graphics
West Allis, WI
11.2017 - 10.2021
Operated forklifts safely in fast-paced production environments, ensuring timely delivery of materials.
Trained new employees on safe forklift operations and warehouse protocols, fostering a culture of safety compliance.
Conducted routine maintenance checks on equipment to enhance operational efficiency and reduce downtime.
Collaborated with team members to streamline warehouse processes, improving overall workflow and productivity.
Monitored inventory levels and organized stock for optimal access and retrieval during production runs.
Implemented safety measures that reduced workplace incidents, promoting a safer work environment for all staff.
Enhanced loading and unloading procedures, boosting efficiency through effective space utilization in storage areas.
Scanning Operator
Milwaukee Public Schools, MPS
Milwaukee, WI
03.2014 - 09.2018
Operated high-speed scanning equipment to ensure No Prohibited items enter the school property.
Ensured safety of the visitors and vendors entering the school property with required identification needed to enter the property.
Collaborated with IT team to troubleshoot scanning software issues.
Trained new employees on scanning protocols and best practices.
Conducted quality checks to maintain data integrity and accuracy.
Developed efficient workflows to enhance scanning processing and safety of all students and guests.
Assisted in the implementation of new scanning technologies for improved efficiency.
Education
Bachelor of Arts - Business Administration
University of Phoenix
Tempe, AZ
05-2027
Brick Mason - Construction Engineering
Tom Orr Vocational Trade School
Butler,Al
06-1985
High School Diploma -
Choctow County High School
Butler, AL
06-1985
Skills
Traffic laws compliance
Vehicle maintenance
Driving safety
Vehicle inspection
Emergency procedures
Passenger assistance
Schedule adherence
Mechanical tools
Emergency response
Problem-solving
Adaptability to change
Customer service
Certification
Licensed Bus Operator CDL - June 2022 -Present.
Certified Fork Lift Operator, Quad Graphic - November 2017-Present.