Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Efenaro

Prosper,TX

Summary

Aspiring SOC analyst, and currently a Network Specialist supporting network uptime through equipment installation, routine maintenance, and monitoring of switches, firewalls, and wireless systems. Handles incident tickets, investigates network issues, and works with helpdesk and engineering teams to resolve problems and maintain service continuity.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Network Specialist

Information Technology Department, Texas Department of Criminal Justice
New Boston, Tx
08.2024 - Current
  • Installed network equipment and set up network computers, communication equipment, hubs, routers, and switches.
  • Administer networks, including switches, firewalls, wireless, and monitoring network platforms.
  • Timely and accurately create and update Incident Tickets using the ticketing system.
  • Performed routine maintenance, including software and hardware installation, system monitoring, and glitch detection.
  • Collaborate effectively with helpdesk and other cross-functional teams to resolve issues and maintain service continuity with a team of engineers.

SOC Analyst Intern

Cypher24
06.2022 - 07.2023
  • Monitored SIEM/XDR and endpoint detection and response (EDR) alerts in real time across assigned client environments
  • Performed initial triage and classification of security alerts per documented playbooks and escalation criteria
  • Documented case notes and findings in ticketing and tracking systems.
  • Monitored security dashboards to detect and respond to security incidents using IDS/IPS solutions, and analyzed security incidents in real time.
  • Maintained detailed incident records and documentation, documented incident timelines, findings, and remediation actions.
  • Created detailed reports outlining the findings of investigations into security events or incidents.

Education

Master of Science - Cybersecurity

Abilene Christian University
Abilene, Texas
10-2026

Master of Science - Data Analytics

University of Houston - Downtown
Houston, TX
08-2020

Skills

  • Install and maintain hardware and software components
  • Routine maintenance of networks
  • Escalation of network issues across tiers of the security team and Risk and Compliance Management
  • Incident Response, Reporting, and Communication
  • SIEM analysis
  • Cross-functional collaboration
  • Detection, Malware and Phishing Analysis, Network analysis
  • SIEM/XDR, O365 Suite
  • Ticketing systems
  • Cloud computing
  • Documentation and reporting

Certification

  • CompTIA A plus (Active), CompTIA Security plus ( In progress), Certified Information System Manager (CISM) – In progress, AWS Certified Cloud Practitioner (Active), ISO 27001:2022 Lead Auditor (Active), 2025 Proofpoint Email Certified Security Awareness Specialist (Active), CISM (in progress).

Timeline

Network Specialist

Information Technology Department, Texas Department of Criminal Justice
08.2024 - Current

SOC Analyst Intern

Cypher24
06.2022 - 07.2023

Master of Science - Cybersecurity

Abilene Christian University

Master of Science - Data Analytics

University of Houston - Downtown
Michael Efenaro