Michael Elia
Spring Valley,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Production Manager
CigarBros USA
El Cajon, CA
01.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
Sales Supervisor
West Coast Hookah and Glass
07.2013 - 01.2022
- Met incoming customers and provided immediate assistance
- Listened to customer needs and preferences to provide accurate advice
- Met high volume sales and revenue goals on a consistent basis
- Cross selling products and services
- Developed a sales training guide for new employees
- Established long term customer relations
- Vital in business development
- Provided expert product and service information.
Education
High School Diploma - General
Monte Vista High School
Spring Valley, Ca01.2013
Skills
- Business Development
- Conflict resolution
- Complex problem resolution
- Strategic planning
- Marketing materials development
- Social media marketing
- Client acquisition
- Client Relations
- Excellent communication skills
- Strong lead development skills
- Goal-oriented
- Sales force training
- Internet savvy
- High volume sales
Accomplishments
Promoted to supervisor after only 5 months. Mentored 20 new sales associates.
Affiliations
Volunteer American Cancer Society
Career Focus
I am a business professional looking for an exciting career in the Sales industry. I have 5 years of experience and a myriad of skills that would benefit my career and future employer.
Languages
Spanish
Native or Bilingual
Timeline
Production Manager
CigarBros USA
01.2022 - Current
Sales Supervisor
West Coast Hookah and Glass
07.2013 - 01.2022
High School Diploma - General
Monte Vista High School