Summary
Overview
Work History
Education
Skills
Timeline
Barista

Michael Elliott

Peoria,Arizona

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Proactive and meticulous manager with over 5years of experience in tire industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated workflow expertise, including competitive offerings, pricing, and market positioning.

Overview

16
16
years of professional experience

Work History

Asssit Mannager

Discount Tire
Peoria, AZ
08.2016 - 01.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Produced thorough, accurate and timely reports of project activities.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Delegated work to staff, setting priorities and goals.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.

HVAC Installer

project supervisor, and installer.
Peoria, AZ
02.2012 - 04.2015
  • Replaced empty supplies with full packages to maintain production levels.
  • Repaired or replaced worn or defective parts or components using hand tools.
  • Notified supervisors or mechanics of equipment malfunctions.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Twisted Italian

Sous Chef
Peoria, AZ
04.2008 - 05.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Centennial High School
Peoria, AZ
06-2006

Skills

  • Staff Development
  • Operations Management
  • Workforce Management
  • Marketing
  • Brand Management
  • Customer Relationship Management (CRM)
  • Team Leadership

Timeline

Asssit Mannager

Discount Tire
08.2016 - 01.2024

HVAC Installer

project supervisor, and installer.
02.2012 - 04.2015

Twisted Italian

Sous Chef
04.2008 - 05.2012

Centennial High School
Michael Elliott