Michael Estevez
West Babylon,NY
Summary
Accomplished Operations Manager with expertise in financial management, contract negotiation, and quality control. Proven track record of optimizing processes and driving revenue growth through effective communication and cross-functional collaboration.
Overview
7
7
years of professional experience
Work History
Lead Environmental Services Attendant
Northwell Health
Manhasset, New York
12.2021 - 08.2025
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Organized and coordinated administrative activities such as board meetings, staff meetings, budgeting, financial management, personnel management, recordkeeping, and compliance with applicable laws.
- Provided guidance on financial management practices including budgeting, forecasting, and cash flow optimization.
- Negotiated service contracts with 20+ department managers, pitching value propositions and securing $85K in additional revenue through floor care and specialty cleaning services
- Maintained detailed documentation of MSDS and chemical inventory, serving as subject matter during external audits
- Implemented quality control testing protocols, utilizing data analytic to reduce infection risk by 15% and minimize organizational liability
Operations Analyst
Northwell Health
Manhasset, New York
10.2018 - 12.2021
- Directed daily operations of departments, coordinating interdepartmental project activities.
- Collaborated with cross-functional teams to streamline workflows and enhance processes.
- Reviewed customer feedback surveys and identified opportunities for enhancing customer experience.
- Managed relationships with supervisors in different departments providing essential services or supplies.
Education
High School Diploma -
Lindenhurst High School
Lindenhurst, NY05-2016
Bachelor of Science - Business Administration And Management
SUNY, Farmingdale
Farmingdale, NYSkills
- Financial management
- Effective communication
- Time management
- Contract negotiation
- Quality control
- Data analytics
- Compliance standards
- Customer experience
- Cross-functional collaboration
- SQL knowledge
- Bilingual in English and Spanish
- Problem solving
Timeline
Lead Environmental Services Attendant
Northwell Health
12.2021 - 08.2025
Operations Analyst
Northwell Health
10.2018 - 12.2021
High School Diploma -
Lindenhurst High School
Bachelor of Science - Business Administration And Management
SUNY, Farmingdale