MICHAEL ESTRADA
El Paso,TX
Summary
Seeking a position in customer service where I can apply my skills acquired from training and contribute to team success, grow professionally, and thrive in a stimulating, challenging, and fast-paced work environment. Highly motivated and dedicated individual eager to contribute my strong attention to detail, and excellent communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barback
Soggy Peso El Paso
03.2024 - 05.2025
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Supported bartenders during high-volume service in a fast-paced beachfront bar, ensuring efficient drink preparation and guest satisfaction.
- Maintained stock levels for liquor, beer, mixers, garnishes, and glassware throughout shift; executed timely restocking and organization.
Cashier
Food King Supermarket
05.2024 - 08.2024
- Handled cash, credit, EBT, and other payment methods with precision; balanced cash drawer at beginning and end of shift.
- Customer Service.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated point-of-sale (POS) systems to process customer purchases quickly and accurately in a high-volume grocery environment.
Customer Service Representative
Maxim Healthcare
03.2024 - 05.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates, and positive feedback from clients.
Education
High School Diploma - General High School Curriculum
Hanks High School
TXCertification
- PT - Phlebotomy Technician 03/2025
- NHA National Healthcare Association Ysleta Community Learning Center
Timeline
Cashier
Food King Supermarket
05.2024 - 08.2024
Barback
Soggy Peso El Paso
03.2024 - 05.2025
Customer Service Representative
Maxim Healthcare
03.2024 - 05.2024
High School Diploma - General High School Curriculum
Hanks High School