Michael Estrella
Mountain Green
Summary
Federal accounts professional with proven track record in managing and nurturing client relationships within government sectors. Skilled in strategic planning, contract negotiation, and compliance, with strong focus on team collaboration and delivering results. Adaptable and reliable, known for driving initiatives that align with organizational goals and client needs. Proficient in leveraging analytical skills and industry knowledge to achieve optimal outcomes.
Overview
10
10
years of professional experience
Work History
Sr. Federal Account Manager
IMPRES Technology Solutions
02.2015 - Current
- Developed strategic partnerships within the federal space, enhancing company visibility and credibility in the market.
- Increased client satisfaction by building strong relationships with federal agencies and providing tailored solutions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Associate of Arts - Business
Moorpark College
Moorpark, CA06-2007
Skills
- Customer engagement
- Territory management
- Account retention
- Proposal development
- Teamwork
- Customer service
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Relationship building
- Product knowledge
Accomplishments
Promoted to Sr. ISR in 2024
Mentored and assisted with trainings and ramping up new hires over the course of my 10 year tenure
Developed 2 large Dell Client BPA's (DOL and USDA)
Sales performance against quota
12M in GP since 2019
Averaged 2 million a year in GP YOY
Timeline
Sr. Federal Account Manager
IMPRES Technology Solutions
02.2015 - Current
Associate of Arts - Business
Moorpark College
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