- Horseback Riding
- Outdoor Recreation
Colleen Joyner
Franklin
Summary
Dynamic Federal Account Manager with a proven track record at AbbVie, excelling in customer engagement and account retention. Skilled in proposal development and territory management, I have successfully led strategic initiatives that enhanced market penetration and fostered high-performance cultures within teams. Committed to driving results through innovative solutions and strong client relationships.
Overview
22
22
years of professional experience
Work History
Federal Account Manager
AbbVie
Franklin, TN
03.2018 - 12.2025
- Assisted in managing federal account documentation and compliance processes.
- Coordinated communication between internal teams and federal clients to ensure service alignment.
- Supported the execution of contract requirements and monitored project milestones.
- Developed familiarity with federal procurement regulations and agency specific requirements.
Senior District Sales Manager - MS Division
AbbVie
Franklin, TN
01.2016 - 03.2018
- Led district sales initiatives, increasing market penetration and revenue growth across multiple regions.
- Developed and implemented strategic sales plans to enhance customer engagement and retention.
- Mentored and trained sales teams, fostering a culture of performance excellence and accountability.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
Leadership Development Trainer - Corporate HQ
AbbVie
Chicago, IL
01.2014 - 12.2015
- Developed and implemented training programs to enhance employee skills and performance.
- Facilitated workshops on leadership development and team collaboration techniques.
- Assessed training needs through surveys and interviews, aligning programs with business objectives.
- Collaborated with cross-functional teams to design innovative training materials and resources.
Senior Immunology Account Executive
AbbVie
Nashville, TN
11.2007 - 12.2013
- Cultivated strong client relationships to drive account growth and retention.
- Developed comprehensive proposals tailored to client needs, enhancing engagement.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Collaborated with cross-functional teams to ensure alignment on project goals and timelines.
Senior District Sales Manager HUMIRA
AbbVie
Nashville TN
10.2003 - 10.2007
- Led cross-functional teams to develop and implement strategic sales initiatives, enhancing market penetration.
- Mentored and trained regional sales managers, fostering a high-performance culture across the district.
- Analyzed market trends and competitor activities to inform strategic planning and decision-making processes.
- Established key performance indicators to track sales team effectiveness and drive continuous improvement initiatives.
Education
MBA - Business Administration
Belmont University
Nashville, TNBachelor of Science - Marketing
The University of Alabama
Tuscaloosa, ALSkills
- Customer engagement
- Territory management
- Account retention
- Proposal development
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Interests
Timeline
Federal Account Manager
AbbVie
03.2018 - 12.2025
Senior District Sales Manager - MS Division
AbbVie
01.2016 - 03.2018
Leadership Development Trainer - Corporate HQ
AbbVie
01.2014 - 12.2015
Senior Immunology Account Executive
AbbVie
11.2007 - 12.2013
Senior District Sales Manager HUMIRA
AbbVie
10.2003 - 10.2007
MBA - Business Administration
Belmont University
Bachelor of Science - Marketing
The University of Alabama