- Horseback Riding
- Outdoor Recreation
Colleen Joyner
Franklin
Summary
Dynamic Federal Account Manager with a proven track record at AbbVie, excelling in customer engagement and account retention. Skilled in proposal development and territory management, I have successfully led strategic initiatives that enhanced market penetration and fostered high-performance cultures within teams. Committed to driving results through innovative solutions and strong client relationships.
Overview
22
22
years of professional experience
Work History
Federal Account Manager
AbbVie
03.2018 - 12.2025
- Assisted in managing federal account documentation and compliance processes.
- Coordinated communication between internal teams and federal clients to ensure service alignment.
- Supported the execution of contract requirements and monitored project milestones.
- Developed familiarity with federal procurement regulations and agency specific requirements.
Senior District Sales Manager - MS Division
AbbVie
01.2016 - 03.2018
- Led district sales initiatives, increasing market penetration and revenue growth across multiple regions.
- Developed and implemented strategic sales plans to enhance customer engagement and retention.
- Mentored and trained sales teams, fostering a culture of performance excellence and accountability.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
Leadership Development Trainer - Corporate HQ
AbbVie
01.2014 - 12.2015
- Developed and implemented training programs to enhance employee skills and performance.
- Facilitated workshops on leadership development and team collaboration techniques.
- Assessed training needs through surveys and interviews, aligning programs with business objectives.
- Collaborated with cross-functional teams to design innovative training materials and resources.
Senior Immunology Account Executive
AbbVie
11.2007 - 12.2013
- Cultivated strong client relationships to drive account growth and retention.
- Developed comprehensive proposals tailored to client needs, enhancing engagement.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Collaborated with cross-functional teams to ensure alignment on project goals and timelines.
Senior District Sales Manager HUMIRA
AbbVie
10.2003 - 10.2007
- Led cross-functional teams to develop and implement strategic sales initiatives, enhancing market penetration.
- Mentored and trained regional sales managers, fostering a high-performance culture across the district.
- Analyzed market trends and competitor activities to inform strategic planning and decision-making processes.
- Established key performance indicators to track sales team effectiveness and drive continuous improvement initiatives.
Education
MBA - Business Administration
Belmont University
Nashville, TNBachelor of Science - Marketing
The University of Alabama
Tuscaloosa, ALSkills
- Customer engagement
- Territory management
- Account retention
- Proposal development
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Interests
Timeline
Federal Account Manager
AbbVie
03.2018 - 12.2025
Senior District Sales Manager - MS Division
AbbVie
01.2016 - 03.2018
Leadership Development Trainer - Corporate HQ
AbbVie
01.2014 - 12.2015
Senior Immunology Account Executive
AbbVie
11.2007 - 12.2013
Senior District Sales Manager HUMIRA
AbbVie
10.2003 - 10.2007
MBA - Business Administration
Belmont University
Bachelor of Science - Marketing
The University of Alabama