Michael Eubank
Santa Rosa,CA
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
5
5
years of professional experience
Work History
Tasting Room Representative
J's Vineyards & Winery
10.2021 - Current
- Successfully converted guest into long lasting satisfied wine club members.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Quarterback
Dusseldorf Panthers
05.2021 - 09.2021
- Team Captain
- Led team to first winning season in 3 years
- Through leadership skills able elevate the performance of my peers
- Held and led team meetings to correct and evaluate individual performances
- Created the game plan using my knowledge of team skill sets to enhance winning probability
- Quick problem solver to ensure team success.
Wine marketing
Truett Hurst Winery
- 05.2021
- Assessing the club members & guiding them to best wine option
- Helping future members through various wine club options
- Sorting and managing wine inventory.
Service Expert
24 hour fitness
- 02.2020
- Help future members through membership options
- Help provide with the best options
- Guide future members through the club.
Quarterback
Stuttgart Scorpions
03.2019 - 09.2019
- Team captain
- Led team to playoffs for the first time in 4 seasons
- Trained and developed Quarterbacks to reach their full potential.
Sales Associate
24 hour fitness
- 03.2019
- Help future members through membership options
- Help provide with the best options
- Guide future members through the club.
Education
B.A. communication -
Samford University
05.2020
Minor in Business Communication -
Arizona State
05.2013
Skills
- Excellent business skills and business intellect to create value to a company or organization, first-class social skills, exceptional skills in order to communicate with a multitude of people on a regular basis, as well as a superior group member and leader in order to achieve goals and create value
- Goal-oriented mindset willing to be in team settings or take team lead with the understanding of one common goal of success
- Sales expertise background has developed the ability to speak to anyone and assure customer satisfaction
- Customer Relations is a strong suit having had the opportunity to be of service to many I can adapt for the customers needs
- Client Relationship Building is a pinnacle staple Establishing connections has created long lasting positive cliental relations
Keywords
- Marketing
- Sales
- Business Development
- Administration
- NFL
- Athlete
- Coaching
Affiliations
- PHI BETA SIGMA fraternity inc.
Timeline
Tasting Room Representative
J's Vineyards & Winery
10.2021 - Current
Quarterback
Dusseldorf Panthers
05.2021 - 09.2021
Quarterback
Stuttgart Scorpions
03.2019 - 09.2019
Wine marketing
Truett Hurst Winery
- 05.2021
Service Expert
24 hour fitness
- 02.2020
Sales Associate
24 hour fitness
- 03.2019
B.A. communication -
Samford University
Minor in Business Communication -
Arizona State
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