Summary
Overview
Work History
Education
Skills
Languages
Linkedin
References
Timeline
Generic
MICHAEL F CATTANO

MICHAEL F CATTANO

Manhasset,New York

Summary

Accomplished Senior Systems Engineer with a proven track record at Amoeba Networks and Computer Integrated Services, specializing in troubleshooting and technical support capabilities that extend to migrations, network connectivity, security, and database applications. I am experienced in leading technical projects and enhancing cybersecurity measures, showcasing exceptional problem-solving and project management skills. I have successfully migrated and integrated complex systems, significantly improving client infrastructure and operational efficiency.

Overview

21
21
years of professional experience

Work History

Sr. Systems Engineer

Amoeba Networks
New York
05.2012 - 01.2025
  • Focused on providing and implementing technical solutions to clients
  • Led high-level technical discussions with management
  • Migrated clients to Microsoft 365 from pop mail
  • Created ConnectWise RMM sites and managed agent deployment to Windows and MAC-based endpoints
  • Provided technical documents for clients and internal management
  • Managed Google Workspace sites
  • Deployed and managed Endpoint Protection agents
  • Discussed cybersecurity documentation with client management
  • Created centralized signatures with Exclaimer for Microsoft and Google Workspace clients
  • Developed onboarding and offboarding documentation for clients
  • Provided remote and onsite support

Sr. Systems Engineer

Computer Integrated Services
New York
09.2003 - 11.2011
  • Specialize in designing, implementing, upgrading and supporting Local and Wide Area Networks for a variety of small and midsize organizations
  • Plan, organize and lead technical projects/teams in both small groups and large corporate areas
  • Upgraded clients to Microsoft Windows Active Directory
  • Technical Sales Lead on sales calls
  • Recommend hardware and software solutions from workstations, servers to infrastructure
  • Upgrade/migrate existing hardware to latest technology
  • Provide 3rd Technical Support for client base
  • Implemented/upgraded/maintained Exchange rollouts to a wide variety of clients
  • Troubleshot numerous SMTP email messaging issues including spam, bounce backs, email loss, and archiving

Education

Bachelor of Science Degree - Computer Information Systems

Dowling College
Oakdale, New York

Skills

  • Microsoft 365 Administration
  • Google Workspace Administration
  • Microsoft Windows Server 2022/2019
  • Windows 11 Pro/10 Pro
  • Ubiquiti
  • ITGlue
  • Aurik Network Management
  • ConnectWise RMM
  • ScreenConnect
  • Remote Access Management
  • SentinelOne
  • Webroot SecureAnywhere
  • Absolute
  • SonicWall Firewalls
  • Network troubleshooting
  • Technical support
  • VMware administration
  • Active Directory management
  • Technical documentation
  • Systems integration
  • Microsoft Hyper-V management
  • Remote Access Management

Languages

ENGLISH, Native

Linkedin

http://www.linkedin.com/in/michaelcattano

References

References available upon request.

Timeline

Sr. Systems Engineer

Amoeba Networks
05.2012 - 01.2025

Sr. Systems Engineer

Computer Integrated Services
09.2003 - 11.2011

Bachelor of Science Degree - Computer Information Systems

Dowling College

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MICHAEL F CATTANO