Michael Ferebee
Norfolk,VA
Overview
6
6
years of professional experience
Work History
Sales Lead Generator
Accell Unlimited
10.2019 - 09.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Debt Collector
Portfolio Recovery Associates
10.2018 - 05.2019
- Used scripted conversation prompts to convey current account information and obtain payments.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
Appliance Delivery
Mid Inc
05.2017 - 09.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations
Mattress Delivery
Mattress Firm
08.2015 - 05.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Hub Delivery Driver
AutoZone
09.2012 - 08.2013
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Education
Psychobiology
Virginia State University
Petersburg, VAPsychobiology
Tidewater Community College
Norfolk, VAHigh School Diploma -
Norview High School
Norfolk, VA06.2010
Skills
- New Market Penetration
- Persuasive Techniques
- Qualified Lead Generation
- Consultative Sales Strategies
Timeline
Sales Lead Generator
Accell Unlimited
10.2019 - 09.2020
Debt Collector
Portfolio Recovery Associates
10.2018 - 05.2019
Appliance Delivery
Mid Inc
05.2017 - 09.2018
Mattress Delivery
Mattress Firm
08.2015 - 05.2017
Hub Delivery Driver
AutoZone
09.2012 - 08.2013
Psychobiology
Virginia State University
Psychobiology
Tidewater Community College
High School Diploma -
Norview High School