Dynamic leader with a proven track record at Win-Waste Innovations/Tunnel Hill/City Carting, adept in operations management and team building. Spearheaded budget and financial strategies, enhancing sales and profitability. Excelled in customer relations and staff development, ensuring safety and efficiency. Skilled in problem resolution and multi-tasking, significantly improving operational productivity.
Key Responsibilities:
· Interacts with customers to resolve customer service concerns. Developed strong relationships with customers, vendors and partners to ensure long-term success and loyalty.
· Supports the company’s “Safety” initiatives and communicates to all department personnel
· Ensures maximum productivity and route management, and assists in establishing productivity improvement standards
· Provides coaching and counseling for staff development, train supervisors to interpret and understand productivity and other LOB reports
· Assist in development and implementation of automated processes and technology enhancements
· Support a good working relationship with all company departments
· Perform other Job-related duties as assigned by the COO, which include design, plan and build of material reduction facility