Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Fish

Saratoga Springs,NY

Summary

Expert Field Technician V with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

15
15
years of professional experience

Work History

3rd Lieutenant

Wilton Fire Department
Wilton, NY
03.2020 - Current
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
  • Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
  • Maintained tools and fire vehicles, contributing to rapid response capability.
  • Conducted fire prevention and suppression operations.
  • Established and managed water supplies to support suppression activities.
  • Performed fundamental firefighter and driver duties.

Field Technician V

Charter Spectrum
Saratoga Springs, NY
06.2014 - Current
  • Performs work for commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Uses tools, equipment and vehicles to avoid injuries and mishaps.
  • Troubleshoots and diagnoses systems using speed, ping and related tests.
  • Trains customers on equipment use, setup procedures and troubleshooting strategies.
  • Measures signal strength at utility poles.
  • Sets up service for customers by installing, connecting, testing or adjusting equipment.
  • Scans customers' cable systems electronically to pinpoint potential problems.
  • Installs, upgrades and provides troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installs outlets, drops, converters, modems and digital terminals.
  • Teaches customers basic use of equipment based on service package and answers questions.
  • Completes upgrades, downgrades and wiring for businesses
  • Repairs equipment to support continual service.
  • Offers education and resources to streamline customer product adoption and use.

Field Technician IV

Time Warner Cable
Queensbury, NY
03.2009 - 06.2022
  • Used tools, equipment and vehicles to avoid injuries and mishaps.
  • Performed work for residential customers, including connecting, reconnecting, disconnecting or altering services.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Measured signal strength at utility poles.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Offered education and resources to streamline customer product adoption and use.

Education

High School Diploma -

South Glens Falls Senior High School
South Glens Falls, NY
06.1999

Associate of Applied Science - Criminal Justice

Adirondack Community College
Queensbury, NY

Skills

  • Data Transmissions Systems
  • Interpreting Diagrams
  • Interpersonal and Written Communication
  • System Design
  • Troubleshooting Abilities
  • Microsoft Office
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Computer Skills
  • People Skills
  • Working Collaboratively
  • Customer Service

Affiliations

Decorated United States Marine Corps veteran, with awards to include Navy Unit Citation, Iraqi Campaign Medal with 2 Bronze Stars, Sea Service Deployment Ribbon, and more.

Active volunteer firefighter withe the Wilton Fire Department. Currently hold the 3rd Lieutenant line officer role, and the Vice President company officer role.

Local ice hockey referee for both youth and adult leagues. . Currently hold the Treasurer role with Adirondack Ice Hockey Official's Association

Timeline

3rd Lieutenant

Wilton Fire Department
03.2020 - Current

Field Technician V

Charter Spectrum
06.2014 - Current

Field Technician IV

Time Warner Cable
03.2009 - 06.2022

High School Diploma -

South Glens Falls Senior High School

Associate of Applied Science - Criminal Justice

Adirondack Community College

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Michael Fish