Financial services professional with 8+ years of experience spanning wealth management, trading support, investment product education, client relationship management, and business development. Proven record of building a $25M+ book of business, supporting advisor relationships tied to $50M+ in annual revenue, and resolving complex trading, service, and regulatory matters. Combines consultative client skills with practical experience in process improvement, CRM implementation, change management, and cross-functional execution.
Overview
15
15
years of professional experience
Work History
Trading Enablement Analyst
Wells Fargo Advisors & Wealth Management
Charlotte, NC
01.2025 - Current
Support Financial Advisors, Client Associates, and brokerage clients with the accurate execution and servicing of equity, options, fixed-income, mutual fund, and ETF transactions.
Resolve complex trading, account, and operational issues by interpreting procedures, researching cases, and coordinating solutions across advisory, brokerage, operations, and compliance teams.
Facilitate estate-related regulatory documentation and account-processing requirements while maintaining accuracy, confidentiality, and firm standards.
Research significant client complaints, document findings, and escalate matters through appropriate supervisory and regulatory channels.
Sales Leader
Ground Thunder Construction
Charlotte, NC
01.2024 - 01.2025
Designed and implemented a CRM platform from the ground up, aligning system workflows with the company’s construction-site management and sales processes.
Created a standardized sales pipeline with clear stage definitions, lead-management procedures, opportunity tracking, and forecasting practices to support scalable growth.
Advised leadership and coached long-tenured employees on sales strategy, customer communication, process adoption, and consistent use of the new operating system.
Served as a liaison between customers and internal operations teams, clarifying organizational changes, resolving concerns, and protecting key business relationships.
Financial Advisor
Merrill Lynch Global Wealth Management
Mineola, NY
01.2017 - 01.2023
Built a $25M+ book of business comprising approximately 30 high-net-worth clients in fewer than five years through prospecting, relationship development, and consultative financial planning.
Developed customized investment strategies based on client goals, risk tolerance, time horizon, liquidity needs, and changing market conditions.
Transitioned long-standing clients from transactional brokerage relationships to fee-based advisory models by clearly communicating benefits, costs, and long-term planning implications.
Strengthened retention through active listening, investor education, quarterly performance reviews, and proactive identification of new planning and investment opportunities.
Partnered with financial advisors and support teams to maintain federal and state regulatory compliance, improve operating efficiency, and prepare investment proposals for prospective clients.
Sales and Investment Product Support
Federated Investors / Federated Securities Corp.
Pittsburgh, PA
04.2015 - 07.2016
Educated financial advisors nationwide on investment strategies and products developed by internal portfolio management teams, enabling informed client recommendations.
Supported advisor relationships and product communication that contributed to more than $50M in revenue within one year.
Coordinated with portfolio management, sales, and client-facing teams to deliver accurate product information, responsive service, and consistent follow-through.
Assistant Director of Admissions
Hyde Schools
Bath, ME
12.2011 - 11.2014
Partnered with the Director of Admissions to develop and execute recruiting strategies supporting enrollment and tuition-revenue goals.
Enrolled new families representing more than $500K in tuition revenue within two years through nationwide outreach and relationship-based recruiting.
Built relationships with students, parents, and educational professionals while coordinating timely responses to prospect questions and concerns.
Served as Assistant Varsity Men’s Lacrosse Coach and helped lead the program to a SENE championship.
Education
Bachelor of Arts - Political Science
UNIVERSITY OF ST. THOMAS
St. Paul, MN
01.2011
Licenses And Registrations
FINRA Series 7, Active
FINRA Series 66, Active
Securities Industry Essentials (SIE) Exam, Passed, 6475352