Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Fleck

Ashburn,VA

Summary

Accomplished leader with a proven track record at JPMorgan Chase, specializing in sales strategy and branch management. Recognized for exceptional coaching abilities and driving client experience, evidenced by multiple awards including National Achieving Branch Manager. Expert in controls and compliance, with a strong foundation in team building and emotional intelligence.

Overview

14
14
years of professional experience

Work History

Sales Strategy Support Manager

JPMorgan Chase
02.2023 - Current
  • Provide New Build Branch support nationally to increase field readiness and banker confidence.
  • Partner with regional and market leadership to align on business initiatives.
  • Coach and influence branch teams to execute on BMC and RMC.
  • Conduct regional and national workshops focused on manager and banker behaviors.
  • Piloting One Chase Behavior Coach to increase banker effectiveness, and drive business results.
  • Support market directors by eliminating obstacles and helping branch teams execute on market and branch priorities.

Branch Manager

JPMorgan Chase
05.2011 - 02.2023
  • Managed several same-store and new-build branches of varying complexity.
  • Champion of Chase Award 2023.
  • National Achieving Branch Manager, 2022.
  • Outstanding Performer, 2014, 2015, 2020.
  • Spearheaded recruiting, and helped develop a training program for market expansion.
  • Coached bankers to effective behaviors to drive client experience, and business results.
  • Maintained strong branch controls, leading to effective branch reviews.
  • Member of national and regional BM councils.

Education

Business Administration

Keiser University
Melbourne, FL

Accounting And Finance

University of Central Florida
Orlando, FL

Skills

  • Leadership
  • Influence
  • Recruiting and Training
  • New Build SME
  • Coaching to Behaviors
  • Client Experience
  • Controls and Compliance
  • Team Building
  • Emotional Intelligence
  • Community Outreach

Affiliations

  • Greater Washington VLG Co-Chair

Timeline

Sales Strategy Support Manager

JPMorgan Chase
02.2023 - Current

Branch Manager

JPMorgan Chase
05.2011 - 02.2023

Business Administration

Keiser University

Accounting And Finance

University of Central Florida

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Michael Fleck