Michael Flores
Austin,TX
Summary
Welcoming Bartender looking to tackle new responsibilities and build upon skills with the open AM/PM Bartender position. Fast and efficient with a strong memory.
Adept at inspecting and cleaning food prep areas, stocking and replenishing merchandise. Resourceful at guiding customers through an extensive menu based on individual preferences, working with POS systems, and communication expertise.
Well-rounded multitasker with mastery in time management, team oversight, heavy-lifting, high-volume shifts and Food/Drink quality procedures.
Willing to work various shift across weekends, weekdays, and evenings. Highly self-motivated individual with extensive guest service experience.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Elizabeth St. Cafe
Austin, TX
03.2022 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Verified guest satisfaction with meals/beverages and suggested additional items to increase restaurant sales.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Efficient in maintaining daily prep.
- Replenished bar glasses, garnishes and condiments.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Juicer/Barista
JuiceLand
Austin, TX
06.2021 - 03.2022
- Maintained calm demeanor during high-volume periods.
- Operated cash register, collected payments and provided accurate change.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Bookseller/Barista
Barnes & Noble
Lubbock, TX
12.2016 - 05.2021
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Grocery Stocker
United Supermarkets
Slaton, TX
01.2014 - 10.2016
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Education
High School Diploma -
Slaton High School
Slaton, TX05.2016
Some College (No Degree) - English Language And Literature
Texas Tech University
Lubbock, TXSkills
- Guest service
- Liquor, wine and food service
- Menu-Bar Memorization/Knowledge
- High-volume dining
- Decision-making
- Sales expertise
- Bar/Espresso Knowledge
- Active listener
- Organizational ability
- Conflict/Problem resolution
- Cleaning and sanitation
Accomplishments
TABC Certified
Texas Food Handles Certification
Full-Time Availability, except for Wednesday and Thursday
Weekdays, Weekends, mornings and evenings.
Timeline
Bartender/Server
Elizabeth St. Cafe
03.2022 - Current
Juicer/Barista
JuiceLand
06.2021 - 03.2022
Bookseller/Barista
Barnes & Noble
12.2016 - 05.2021
Grocery Stocker
United Supermarkets
01.2014 - 10.2016
High School Diploma -
Slaton High School
Some College (No Degree) - English Language And Literature
Texas Tech University
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