Michael Flynn
Fairfield,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Allied Universal Security Services
07.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed hospital opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Train use of force and deescalation
- Delivered successful training to more than 40 employees during tenure, educating on successful work processes and productivity strategies.
Education
High School Diploma -
Portage Area High School
Portage, PA06.2009
Skills
- Interpreting Job Specifications
- Staff Scheduling
- Manufacturing Processes
- Microsoft Project
- Microsoft SharePoint
- Staff Management
- Operation Monitoring
- Microsoft Office
- Learning Strategies
- Critical Thinking
- Key Performance Indicators (KPIs)
- Monitoring
- Judgment and Decision-Making
- Time Management
- Active Listening
Certification
- Certified Shift Supervisor, Allied Universal - 2016- Present
- Certified Use of Force, Allied Universal - 2018- Present
- Certified Vistelar, Allied Universal - 020- Present
Use of force
Train deescalation and hands on when necessary
Timeline
Shift Supervisor
Allied Universal Security Services
07.2016 - Current
High School Diploma -
Portage Area High School
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