Michael Flynn

• Managed relationships with key accounts to enhance customer satisfaction and retention.
• Assisted in developing strategic account plans to drive revenue growth and market presence.
• Collaborated with sales team to identify opportunities for upselling and cross-selling products.
• Conducted market research to analyze competitor offerings and inform product positioning strategies.
• Maintained regular communication with clients to address inquiries and resolve issues promptly.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Developed and delivered presentations to key customers to position products and services.
• Expanded key account base by identifying and cultivating new business opportunities.

Managed and operated multiple bar establishments, driving consistent revenue and customer retention

Built strong relationships with customers, vendors, and distributors, resulting in repeat business and long-term loyalty

Led all business efforts, including promotions, upselling strategies, and event-based revenue growth

Negotiated pricing and contracts with suppliers to optimize cost and increase margins

Hired, trained, and managed staff and executed weekly payroll

Maintained detailed knowledge of products purchased and sold