Michael Frances
Lebanon,TN
Summary
Accomplished Warehouse Manager with a focus on performance management and effective communication. Expertise in developing and implementing strategies that improve inventory processes and operational workflows, ready to contribute to organizational success.
Overview
16
16
years of professional experience
Work History
Operations Manager
WebstaurantStore
Lebanon, Tennessee
09.2024 - 06.2025
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve the business plan and profitability goals.
- Streamlined daily operations to ensure smooth workflow in a fast-paced setting.
- Collaborated with teams to enhance inventory tracking and optimize order completion processes.
- Followed standard operating procedures to support efficiency and safety practices.
Inventory Control Manager
WebstaurantStore
Lebanon, Tennessee
07.2021 - 09.2024
- Developed inventory control systems to enhance tracking of stock movements.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Trained staff on inventory management and safety procedures, improving adherence to best practices.
- Coordinated with vendors regarding delivery schedules for new product lines or special orders.
Shipping Manager (Day Shift)
WebstaurantStore
Madisonville, Kentucky
04.2018 - 07.2021
- Managed shipping operations, achieving timely delivery of customer orders.
- Developed relationships with freight partners to enhance service quality and reliability.
- Collaborated with internal departments to address and fulfill order fulfillment needs.
- Developed on-the-job training activities to cross-train employees for improved task versatility.
Stock Supervisor
WebstaurantStore
Madisonville, Kentucky
07.2016 - 04.2018
- Led team responsible for stocking shelves and loading trucks, ensuring timely and accurate replenishment.
- Supervised stock levels and organized inventory to support streamlined operations.
- Managed stock rotation to reduce waste and maintain product freshness.
- Scheduled staff shifts for efficient use of resources during peak periods.
Shipping Manager (Night Shift)
WebstaurantStore
Madisonville, Kentucky
04.2015 - 06.2016
- Oversaw daily shipping operations, enhancing delivery timelines for a leading online restaurant supply company.
- Resolved shipping process issues promptly, minimizing delays and ensuring smooth operations.
- Maintained compliance with shipping regulations and company policies, reducing risk of operational disruptions.
Warehouse Material Handler
WebstaurantStore
Madisonville, Kentucky
02.2012 - 04.2015
- Picked customer orders accurately within established timelines while ensuring quality standards were met.
- Operated forklifts to efficiently move materials, supporting smooth warehouse operations
- Loaded and unloaded shipments from delivery trucks using pallet jack or forklift, facilitating inventory management
- Led shipping team to ensure timely and accurate order fulfillment in 2014
Sales Associate
Lowe's
Madisonville, Kentucky
10.2009 - 02.2012
- Guided customers in product selection, offering tailored recommendations to enhance their shopping experience.
- Coordinated restocking of shelves with team members to maintain optimal inventory levels and ensure product availability.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Hopkins County Central High School
Madisonville, KY06-2009
Skills
- Project management
- Performance management
- Inventory Control Processes
- Workplace Training (including Forklift Trainer)
- Forklift Certified
- Computer Programs (WMS, Excel, Word, Outlook, etc)
- Leadership skills
- Problem Solver
- Adaptable
- Effective Communication
Timeline
Operations Manager
WebstaurantStore
09.2024 - 06.2025
Inventory Control Manager
WebstaurantStore
07.2021 - 09.2024
Shipping Manager (Day Shift)
WebstaurantStore
04.2018 - 07.2021
Stock Supervisor
WebstaurantStore
07.2016 - 04.2018
Shipping Manager (Night Shift)
WebstaurantStore
04.2015 - 06.2016
Warehouse Material Handler
WebstaurantStore
02.2012 - 04.2015
Sales Associate
Lowe's
10.2009 - 02.2012
High School Diploma -
Hopkins County Central High School