Michael Francis
Kalamazoo,MI
Summary
Dynamic Project Manager with a proven track record at SiteCreate, adept in project planning and development, and skilled in fostering team collaboration. Excelled in delivering high-quality projects on schedule, leveraging strong coaching and mentoring abilities to enhance team performance and customer relations. Demonstrated expertise in managing multiple projects and coaching individuals to success.
Overview
18
18
years of professional experience
Work History
Project Manager
SiteCreate
01.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
Skill Development Coach
Kalamazoo Optimist Hockey Association
09.2015 - Current
- Collaborated with other coaches to share best practices, enhancing overall coaching quality across the organization.
- Worked with players and teams to build their skills as a hockey player.
- Provided individual coaching tailored to the need of each player.
Assistant General Manager
Hockey Services
10.2006 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Managed customer accounts including large associations and small one team accounts.
Education
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MI05.1998
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Schedule Management
- Customer Relations
- Coaching and Mentoring
Timeline
Project Manager
SiteCreate
01.2022 - Current
Skill Development Coach
Kalamazoo Optimist Hockey Association
09.2015 - Current
Assistant General Manager
Hockey Services
10.2006 - Current
High School Diploma -
Grand Blanc Community High School
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