Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
GeneralManager

MICHAEL FREDRICKSON

Jacksonville

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

General Manager

MAIN EVENT ENTERTAINMENT
09.2016 - 12.2024
  • Full profit-and-loss responsibility for a70,000 sq.ft
  • Casual dining and bar operation generating approximately $9.0 million in annual revenues, with a staff of200+ front-end and back-of-the-store personnel including their hiring, training, work scheduling, supervision and performance evaluations
  • Direct all aspects of daily operations from opening/closing routines, cash management, ordering and purchasing, to maintaining inventory control levels and sanitation, as well as facility maintenance and vendor relations
  • Personally train managers and employees with an emphasis on how to deliver quality customer service, mastering menu selections and POS orientation

Senior Operations Manager

LATITUDE360 RESTAURANT
11.2012 - 01.2016
  • Full profit-and-loss responsibility for a70,000 sq.ft
  • Casual dining and bar operation generating approximately $8.0 million in annual revenues, with a staff of200+ front-end and back-of-the-store personnel including their hiring, training, work scheduling, supervision and performance evaluations
  • Direct all aspects of daily operations from opening/closing routines, cash management, ordering and purchasing, to maintaining inventory control levels and sanitation, as well as facility maintenance and vendor relations
  • Personally train managers and employees with an emphasis on how to deliver quality customer service, mastering menu selections and POS orientation

Assistant Manager

BUBBA BURGER GRILL
02.2011 - 11.2012
  • Provided leadership, mentoring, supervision and work scheduling for approximately30 employees, monitoring their work to ensure highest level of customer service, and the handling/resolving of customer complaints
  • Oversaw sanitation efforts and the management of ordering/purchasing functions and maintaining proper inventory levels

Shift Supervisor

TIMES GRILL
05.2010 - 02.2011
  • Led and trained a staff of approximately20 employees of this4,000 sq.ft
  • Casual dining business generating between $700,000 and $800,000 in annual sales revenues
  • Served an American/Cajun cuisine with an emphasis on quality customer service; responded positively to customer complaints and sought to retain customer loyalty

General Manager

FIREHOUSE SUBS
12.2003 - 05.2010
  • Directed the daily operations of a fast-paced food and drink environment with15 employees that was generating in excess of $550,000 in annual sales revenues
  • Full profit-and-loss responsibility including payroll preparation, sales forecasting, employee training, ordering/purchasing, cash management plus advertising/marketing initiatives

Education

Associate of Arts - General Studies

FLORIDA STATE COLLEGE AT JACKSONVILLE
Jacksonville, FL
01.2010

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Training and coaching
  • Inventory control
  • Goal setting
  • P&L management
  • Labor cost controls
  • Business development

Certification

  • ServSafe Food Handler's Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

General Manager

MAIN EVENT ENTERTAINMENT
09.2016 - 12.2024

Senior Operations Manager

LATITUDE360 RESTAURANT
11.2012 - 01.2016

Assistant Manager

BUBBA BURGER GRILL
02.2011 - 11.2012

Shift Supervisor

TIMES GRILL
05.2010 - 02.2011

General Manager

FIREHOUSE SUBS
12.2003 - 05.2010

Associate of Arts - General Studies

FLORIDA STATE COLLEGE AT JACKSONVILLE
MICHAEL FREDRICKSON