Michael Frempong
New York,NY
Summary
Results-driven program manager with first rate presentation, event planning and project management skills. Adept at coordinating community fundraising opportunities, managing information databases and overseeing the annual planning process to make the most use of available opportunities and reach more community members.
Overview
10
10
years of professional experience
Work History
Radiology Scheduler
New York Presbyterian Columbia Medical Center
06.2023 - Current
- Enhanced communication between patients and medical staff through clear and concise instructions regarding appointment requirements.
- Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
- Upheld HIPAA regulations and standards for protecting patient information.
- Collaborated with radiologists to ensure smooth workflow throughout the day, addressing any scheduling conflicts or delays as they arose.
- Improved patient satisfaction with timely and accurate appointment confirmations and reminders.
- Worked well in a team setting, providing support and guidance.
Event Coordinator
Community Youth Empowerment Coucil
06.2014 - Current
- Networked with community leaders, agencies, and organizations to support youth groups
- Utilized social media to promote events and increase attendance.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Performed administrative duties supporting Youth, Teen, and Family programs, including sports
- Conducted charity work abroad
Environmental Services
New York Presbyterian Columbia Medical Center
11.2018 - 06.2023
- Oversaw training facility maintenance, inventory management, equipment selection and environmental services.
- Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Student Activity Coordinator
Monroe College, King Graduate Business School
03.2014 - 06.2016
- Assisted in development and implementation of faculty development plans.
- Guided and supported faculty and staff in development of new programs.
- Fostered an inclusive campus culture that encouraged diversity and collaboration among various student groups.
- Collaborated with faculty and staff to create a supportive environment for student involvement in extracurricular activities.
Human Resources Intern
VIP Community Services
12.2015 - 05.2016
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Collaborated with managers to identify and address employee relations issues.
- Updated and maintained employee records to respond quickly to requests for information.
- Collaborated with HR team to update policies, ensuring compliance with federal, state, and local labor laws.
Education
Master of Science - Health Administration
Monroe College
The Bronx, NY12.2023
BBA - Business Management
Monroe College
The Bronx, NY06.2015
Skills
- Project Management Expert
- Basic Life Saver and CPR Certified
- Bilingual, fluent in African dialect Twi
- Health Services Administration Certification
- Secret Security Clearance
- Microsoft Word, Excel, PowerPoint, Photoshop,
Timeline
Radiology Scheduler
New York Presbyterian Columbia Medical Center
06.2023 - Current
Environmental Services
New York Presbyterian Columbia Medical Center
11.2018 - 06.2023
Human Resources Intern
VIP Community Services
12.2015 - 05.2016
Event Coordinator
Community Youth Empowerment Coucil
06.2014 - Current
Student Activity Coordinator
Monroe College, King Graduate Business School
03.2014 - 06.2016
Master of Science - Health Administration
Monroe College
BBA - Business Management
Monroe College