Michael Furner
SOUTH DAYTONA,FL
Summary
Dynamic Enterprise Field Technician VI at Charter Spectrum with expertise in instrumentation configuration and project management. Proven track record in troubleshooting complex technical issues, enhancing customer satisfaction, and training new technicians. Strong communicator with a commitment to workplace safety and continuous improvement in field operations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Enterprise Field Technician VI
Charter Spectrum
06.2006 - 12.2025
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Kept detailed records of field measurements and data.
- Utilized safety practices with no complaints or accidents.
- Collaborated with other field technicians to resolve complex technical issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Researched and implemented new technologies and equipment.
Education
Associate of Science - Network And System Administration
Keiser University
Daytona Beach, FLSkills
- Instrumentation configuration
- Component repair
- System configuration
- Project management
- Technical analysis
- Interpersonal and written communication
- Technical support
- Technical writing
- Field operations
- Equipment installation
- Workplace safety
Timeline
Enterprise Field Technician VI
Charter Spectrum
06.2006 - 12.2025
Associate of Science - Network And System Administration
Keiser University