Michael Gallagher
Ironwood,MICHIGAN
Summary
Self Motivated, Dedicated, Reliable.
Trying to build a better life for my children, looking for a stable, long term career preferably one that will utilize my education and skills.
Overview
7
7
years of professional experience
Work History
Custodial Maintenance Worker
Ironwood Area Schools
Ironwood, MI
11.2020 - Current
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used power scrubbing and waxing machines to scrub and polish floors.
Crew Trainer
Hardees
Eldon, MO
03.2018 - 05.2019
- I cooked food, took orders, helped managers with their duties, trained new crew members.
Manager
Thrifty Treasures
Eldon, MO
01.2016 - 01.2017
- I repaired furniture, cleaned store and merchandise, took inventory of products, make commission based sales, handled bank transactions and deposits.
- Accomplished multiple tasks within established timeframes.
crew member
Sonic Drive In
Alexandria, Lousiana
01.2015 - 01.2016
- Performed basic tasks around the restaurant
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
General Manager
Sonic Drive In
Eldon, Missouri
01.2012 - 01.2014
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Maintained facility and grounds to present positive image.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Education
Associate of Science - Accounting
Colorado Technical University Online
Colorado Springs, CO07.2023
Microsoft certification | 2006 - Computer Programming A+ Hardware
New Horizons Computer Learning Center
Hiawatha, IA01.2007
High School Diploma -
West Delaware HighSchool
Manchester, Iowa05.2005
Skills
- Conscientious and Detail-Oriented
- Positive Team Player
- Productivity and Time Management
- Supply Inventory Management
- Inventory Restocking
- Customer Needs Assessments
- Adaptable and Flexible
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- POS Systems and Ordering Platforms
- Customer Data Confidentiality
- Efficient and Detail-Oriented
- Customer Account Management
- Order and Refund Processing
- Building Customer Trust and Loyalty
- Managing Cash Register
- Issue and Conflict Resolution
- Overseeing Employees
- Job Assignments
- Accounts Payable and Receivable
- Customer Relations
- Bill Payment and Recordkeeping
- Cash Register Operations
- Data Logging
- Word Processing
- Microsoft PowerPoint
- Cash Deposits and Receipts
- Personal Bookkeeping
Timeline
Custodial Maintenance Worker
Ironwood Area Schools
11.2020 - Current
Crew Trainer
Hardees
03.2018 - 05.2019
Manager
Thrifty Treasures
01.2016 - 01.2017
crew member
Sonic Drive In
01.2015 - 01.2016
General Manager
Sonic Drive In
01.2012 - 01.2014
Associate of Science - Accounting
Colorado Technical University Online
Microsoft certification | 2006 - Computer Programming A+ Hardware
New Horizons Computer Learning Center
High School Diploma -
West Delaware HighSchool
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