Alexzander Korpela

Asset Protection Investigator

Wal-Mart Supercenter

08.2023 - Current

Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
Initiated and led asset protection theft investigations following SOP.
Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
Patrolled store and staffed designated posts for visible security presence to customers and associates.
Performed security walks around store to monitor employee and customer activities.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.