MICHAEL GALLO
New York,NY
Summary
Lead Account Management professional, known for driving results and fostering team collaboration. Adept at client relationship management, strategic planning, and delivering tailored solutions that exceed expectations. Reliable and adaptable to changing needs, ensuring project alignment with business goals and seamless execution. Skilled in negotiation, communication, and analytical problem-solving, consistently contributing to organizational success.
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“If I learned anything during my career is that I'm at my best when the situation is at its worst. A steady clam demeanor plus experience goes a long way in building a lasting client relationship”. MG-
Overview
36
36
years of professional experience
Work History
Lead Account Manager
LABRADOR TRANSPARENCY (US)
08.2022 - Current
Strategic Account Manager
ARGYLE
08.2021 - 10.2022
Client Service Director
ADDISON
New York, NY
01.2012 - 08.2021
Sr. Project Manager
MADA DESIGN, INC
New York, NY
01.2005 - 08.2011
Print Production Manager
TOPPAN PRINTING
New York, NY
01.2004 - 01.2005
Print Production Manager
PALACE PRESS INTERNATIONAL
New York, NY
01.2001 - 12.2004
Pre-Press Production Manager
IKON OFFICE SOLUTIONS
New York, NY
01.2000 - 01.2001
Sr. Production Manager
READER'S DIGEST, INC
New York, NY
01.1995 - 01.2000
Sr. Magazine Production Manager
TIME, INC
New York, NY
01.1990 - 01.1995
Education
BFA -
SCHOOL of VISUAL ARTS
New York, NYSkills
- Account management oversight
- Project timeline & scope management
- Facilitation of project kick-offs and regular updates
- Teamwork and collaboration
- Preparation of Proxy Statements, Annual Reports, ESG & Sustainability Reports
- Client relationship management
- Facilitate client communication
- Digital and print production expertise
- Oversight of press approvals
- Quality assurance management
- Customer satisfaction
- Issue resolution
- Microsoft Office proficiency
- HubSpot, Adobe Workfront, PandaDoc, SmartSheet
- Sales management, Proposal preparation, Invoicing
- Relationship building
- Client portfolio development
- Account growth
Timeline
Lead Account Manager
LABRADOR TRANSPARENCY (US)
08.2022 - Current
Strategic Account Manager
ARGYLE
08.2021 - 10.2022
Client Service Director
ADDISON
01.2012 - 08.2021
Sr. Project Manager
MADA DESIGN, INC
01.2005 - 08.2011
Print Production Manager
TOPPAN PRINTING
01.2004 - 01.2005
Print Production Manager
PALACE PRESS INTERNATIONAL
01.2001 - 12.2004
Pre-Press Production Manager
IKON OFFICE SOLUTIONS
01.2000 - 01.2001
Sr. Production Manager
READER'S DIGEST, INC
01.1995 - 01.2000
Sr. Magazine Production Manager
TIME, INC
01.1990 - 01.1995
BFA -
SCHOOL of VISUAL ARTS