Michael Garcia
Ceres,CA
Summary
Experienced Dry Utility Project Manager skilled in delivering client projects on time and within scope. Managed diverse projects across residential, commercial, and industrial sectors while collaborating closely with utility representatives. Committed to team success and consistently achieving high client satisfaction.
Overview
13
13
years of professional experience
Work History
Dry Utilities Project Manager
Westwood Professional Services
Modesto, California
02.2017 - Current
- Led project planning sessions to define scope and objectives.
- Managed multiple projects, ensuring alignment with clients' timelines and expectations.
- Led Pre-Engineering and onsite Pre-Construction meetings with internal team members, utility reps, clients, and contractors.
- Understand the PG&E applicant design process from the beginning stages of the initial application to the energization of the site.
- Worked closely with civil engineers, architects, and PG&E applicant designers (QADs) with any changes to the project.
- Monitored project progress, identifying risks and developing mitigation strategies to maintain project integrity.
- Trained junior team members on project management best practices, enhancing team competency and efficiency.
Debt Recovery Specialist
Performant Recovery
Lathrop, California
11.2012 - 02.2017
- Conducted high volume of daily calls to engage with customers and drive effective collection efforts.
- Processed payments over phone and established recurring drafts to facilitate timely debt recovery.
- Performed skip tracing techniques to locate missing or hard-to-find customers.
- Maintained accurate records of collection activities and account statuses to ensure efficient follow-up.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Adhered strictly to all applicable laws, regulations, and company policies while collecting outstanding debts.
Education
High School Diploma -
Grace Davis
Modesto, CA06-2004
Some College (No Degree) - History
Modesto Junior College
Modesto, CASkills
- Utility coordination
- Project management
- Project estimation
- Risk assessment
- Milestone tracking
- AutoCAD proficiency
- Excel spreadsheets
- Cross-functional collaboration
- Strong client relationship management
- Effective communication
Timeline
Dry Utilities Project Manager
Westwood Professional Services
02.2017 - Current
Debt Recovery Specialist
Performant Recovery
11.2012 - 02.2017
High School Diploma -
Grace Davis
Some College (No Degree) - History
Modesto Junior College