Michael Garza
Fresno
Summary
Dynamic Customer Service Representative with a proven track record at OK Produce, excelling in resolving customer inquiries and enhancing satisfaction. Skilled in data entry and active listening, I effectively processed orders and collaborated with teams to improve service quality, consistently achieving high customer satisfaction ratings.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
OK Produce
05.2023 - 05.2025
- Assisted customers in resolving inquiries and issues effectively.
- Processed orders accurately and efficiently using internal systems.
- Maintained product knowledge to provide informed support to customers.
- Collaborated with team members to enhance customer service experience.
Customer Service Representative
Moms Meals
05.2021 - 12.2021
- Assisted customers in resolving inquiries and issues effectively.
- Processed orders accurately and efficiently using internal systems.
- Maintained product knowledge to provide informed support to customers.
- Collaborated with team members to enhance customer service experience.
Education
High School Diploma - Required Subjects
Erma Duncan Polytechnical High School
Fresno, CA05.2000
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
OK Produce
05.2023 - 05.2025
Customer Service Representative
Moms Meals
05.2021 - 12.2021
High School Diploma - Required Subjects
Erma Duncan Polytechnical High School